# Orb: Increase rate of API errors

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-27 19:51 UTC · Resolved: 2026-07-27 20:26 UTC · Duration: 35 min
- Updates: 4 · Affected components: Analytics, API - Analytics, API - Reads, Reads, API - Writes, Writes
- [Vendor status page: https://stspg.io/brwjppwhb209](https://stspg.io/brwjppwhb209)
- [Company: Orb](https://rewindex.com/company/orb.md)

## Timeline of updates

- **investigating** 2026-07-27 19:51 UTC: We are currently investigating this issue.
- **monitoring** 2026-07-27 19:55 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2026-07-27 20:03 UTC: Primary impact was between 19:43 and 19:50 UTC (with partial/intermittent recovery in between those times as well). We will resolve this status page incident within the next hour once we confirm there are no remaining issues.
- **resolved** 2026-07-27 20:26 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-27 19:51 UTC: [Critical incident: Increase rate of API errors](https://rewindex.com/change/if350eeab5ef620.md)


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Canonical: https://rewindex.com/company/orb/incidents/ybspf8w7hgtv · Markdown: https://rewindex.com/company/orb/incidents/ybspf8w7hgtv.md · JSON: https://rewindex.com/api/v1/companies/orb/incidents/ybspf8w7hgtv · Generated 2026-10-20T00:03:41.092Z