# Orb: Event processing delays

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-05-15 12:00 UTC · Resolved: 2026-05-15 14:15 UTC · Duration: 2.3 h
- Updates: 4 · Affected components: Ingest
- [Vendor status page: https://stspg.io/xxzkc2r23hby](https://stspg.io/xxzkc2r23hby)
- [Company: Orb](https://rewindex.com/company/orb.md)

## Timeline of updates

- **investigating** 2026-05-15 12:00 UTC: We have identified and are actively fixing an issue with usage processing for a subset of data, affecting alerting and usage-based invoice issuance. APIs and data ingestion remains operational.
- **identified** 2026-05-15 12:02 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-05-15 12:33 UTC: A fix has been implemented and we are monitoring as latency is resolved in async services
- **resolved** 2026-05-15 14:15 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/orb/incidents/xvtkxhqbcmjb · Markdown: https://rewindex.com/company/orb/incidents/xvtkxhqbcmjb.md · JSON: https://rewindex.com/api/v1/companies/orb/incidents/xvtkxhqbcmjb · Generated 2026-10-20T00:05:12.969Z