# Orb: Elevated API error rates

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-04-01 20:26 UTC · Resolved: 2025-04-01 20:00 UTC · Duration: -26 min
- Updates: 1
- [Vendor status page: https://stspg.io/27y8dv94by90](https://stspg.io/27y8dv94by90)
- [Company: Orb](https://rewindex.com/company/orb.md)

## Timeline of updates

- **resolved** 2025-04-01 20:00 UTC: From approximately 12:57pm PT to 13:06pm PT on 2025-04-01, customers may have seen an elevated rate of API response errors. The cause of this issue was due to an increase is connection timeouts to a system cache for usage data. This issue has since been resolved and all connections have been restored.


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Canonical: https://rewindex.com/company/orb/incidents/pw6gv4r2qmpl · Markdown: https://rewindex.com/company/orb/incidents/pw6gv4r2qmpl.md · JSON: https://rewindex.com/api/v1/companies/orb/incidents/pw6gv4r2qmpl · Generated 2026-10-20T03:13:24.871Z