# Orb: Elevated API latencies, now resolved

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-23 14:51 UTC · Resolved: 2026-07-23 08:00 UTC · Duration: -412 min
- Updates: 1
- [Vendor status page: https://stspg.io/znjr4dyrrg2s](https://stspg.io/znjr4dyrrg2s)
- [Company: Orb](https://rewindex.com/company/orb.md)

## Part of an outage event

- [Azure west us outage, Jul 23, 2026: 25 vendors, 26 incidents](https://rewindex.com/events/2026-07-23-azure-west-us)
- This incident started in the same window without naming Azure (timing only, not evidence of a link). (timing only, posted −13 min vs the first vendor naming Azure)

```mermaid
flowchart LR
  root["Azure west us<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>2 vendors, 1 blamed Azure<br/>JFrog, Optimizely"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>2 vendors, 2 blamed Azure<br/>Wiz, Sumo Logic"]:::blames
  root --> h4
  later["Later<br/>1 vendor<br/>Contentstack"]:::names
  root --> later
  me["Orb (this incident)<br/>posted −13 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2026-07-23 08:00 UTC: Customers may have experienced elevated API latencies from ~08:00–09:00Z and ~13:05–13:45Z, with some mild degradation in the timeframe in between. We've identified and mitigated the problematic underlying resource contention, and will continue to monitor. Note that this did not affect ingestion, and did not cause server-side timeouts for the vast majority of customers, but may have caused client-side timeouts.


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Canonical: https://rewindex.com/company/orb/incidents/791nnf5bhsq0 · Markdown: https://rewindex.com/company/orb/incidents/791nnf5bhsq0.md · JSON: https://rewindex.com/api/v1/companies/orb/incidents/791nnf5bhsq0 · Generated 2026-10-20T00:02:45.044Z