# Orb: Elevated error rates on subscription related endpoints

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-01-28 23:00 UTC · Resolved: 2025-01-28 23:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/ycsxg9n39wb0](https://stspg.io/ycsxg9n39wb0)
- [Company: Orb](https://rewindex.com/company/orb.md)

## Timeline of updates

- **resolved** 2025-01-28 23:00 UTC: Between 23:09 and 23:17 UTC, an unintended process caused elevated contention in our databases, leading to elevated response times and error rates. This incident has since been resolved. Event ingestion endpoints were not affected.

## Rewindex changes for this incident

- 2025-01-28 23:00 UTC: [Major incident: Elevated error rates on subscription related endpoints](https://rewindex.com/change/idc889749d9535a.md)


---
Canonical: https://rewindex.com/company/orb/incidents/4jlz34tz8208 · Markdown: https://rewindex.com/company/orb/incidents/4jlz34tz8208.md · JSON: https://rewindex.com/api/v1/companies/orb/incidents/4jlz34tz8208 · Generated 2026-10-20T00:05:37.654Z