# Orb

- Domain: withorb.com · Category: payments
- Status page: https://status.withorb.com (polled every 10 minutes; now operational)
- Incidents archived: 67 (9 major/critical, 6 maintenances), history since 2023-09-14
- Last 90 days: 6 incidents; open now: 0
- Silently edited or deleted incidents: 0

## How Orb reports incidents

Not enough incidents to compare yet (needs 20 in a year and 10 with full update detail; has 26 and 0).

## Dependencies (observed)

| Depends on | Signal | Blamed in | Hosting | Integration | Events | Declared |
| --- | --- | --- | --- | --- | --- | --- |
| Google Cloud | medium | 1 | 0 | 0 | 1 |  |

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2023 | 2 | 0 | 0 | 24 h |
| 2024 | 20 | 0 | 1 | 1.9 h |
| 2025 | 24 | 4 | 2 | 1.0 h |
| 2026 | 21 | 5 | 3 | 1.2 h |

## Pricing

_No structured pricing extracted yet._

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-07-27 19:51 UTC | [Critical incident: Increase rate of API errors](https://rewindex.com/change/if350eeab5ef620.md) | pending |
| 2026-07-10 17:11 UTC | [Major incident: Asynchronous workloads degradation](https://rewindex.com/change/ib563a21d5c3b20.md) | pending |
| 2026-05-09 00:25 UTC | [Major incident: Elevated errors across API endpoints](https://rewindex.com/change/i2ff8cbdbe2231a.md) | pending |
| 2026-03-03 08:20 UTC | [Major incident: Data Processing Delays - Reporting Tools Affected](https://rewindex.com/change/iadc0fb1fa2df8d.md) | pending |
| 2026-02-18 04:46 UTC | [Major incident: Increased rate of dashboard failures and partial API failures](https://rewindex.com/change/i71136288d5164a.md) | pending |
| 2025-10-29 12:21 UTC | [Major incident: Event processing delays](https://rewindex.com/change/i7fc37c6c1e8991.md) | pending |
| 2025-09-03 13:28 UTC | [Major incident: Elevated errors across API endpoints](https://rewindex.com/change/ia9b4efc75c29bc.md) | pending |
| 2025-06-12 19:22 UTC | [Major incident: Elevated errors across API endpoints](https://rewindex.com/change/idc5549f5fcbe28.md) · [Google Cloud outage](https://rewindex.com/events/2025-06-12-google-cloud) | pending |
| 2025-01-28 23:00 UTC | [Major incident: Elevated error rates on subscription related endpoints](https://rewindex.com/change/idc889749d9535a.md) | pending |

Full timeline: [Orb changes](https://rewindex.com/company/orb/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Terms of service | [https://withorb.com/terms](https://withorb.com/terms) | 1 | 2026-10-19 |  |

_No page changes since the first snapshot._

## Latest 67 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-09-25 00:28 UTC | [Elevated API latencies](https://rewindex.com/company/orb/incidents/vj5g8gt59wnb.md) | none | 3.5 h |  |
| 2026-09-24 18:47 UTC | [Elevated latency](https://rewindex.com/company/orb/incidents/1jk2sk1634d7.md) | minor | 35 min |  |
| 2026-09-16 18:09 UTC | [Dashboard loading errors for reporting-related surfaces](https://rewindex.com/company/orb/incidents/qy9s21jwswxs.md) | minor | 22 h |  |
| 2026-09-01 20:48 UTC | [Delays for usage-based invoices](https://rewindex.com/company/orb/incidents/k1ts8xfx6r1g.md) | minor | 4.1 h |  |
| 2026-07-27 19:51 UTC | [Increase rate of API errors](https://rewindex.com/company/orb/incidents/ybspf8w7hgtv.md) | critical | 35 min |  |
| 2026-07-23 14:51 UTC | [Elevated API latencies, now resolved](https://rewindex.com/company/orb/incidents/791nnf5bhsq0.md) · [Azure west us outage](https://rewindex.com/events/2026-07-23-azure-west-us) | minor | -412 min |  |
| 2026-07-10 17:11 UTC | [Asynchronous workloads degradation](https://rewindex.com/company/orb/incidents/d9hl6ps9jx0s.md) | major | 1.4 h |  |
| 2026-07-02 07:34 UTC | [Transient errors across API endpoints due to database failover](https://rewindex.com/company/orb/incidents/3jlvw1df5c6k.md) | minor | -5 min |  |
| 2026-06-18 01:09 UTC | [Transient errors across API endpoints due to database failover](https://rewindex.com/company/orb/incidents/y7sssg8hbbyx.md) | none | 0 min |  |
| 2026-06-07 01:45 UTC | [Delayed webhooks](https://rewindex.com/company/orb/incidents/7v77znc1vfhj.md) | minor | -106 min |  |
| 2026-05-15 12:00 UTC | [Event processing delays](https://rewindex.com/company/orb/incidents/xvtkxhqbcmjb.md) | none | 2.3 h |  |
| 2026-05-09 00:25 UTC | [Elevated errors across API endpoints](https://rewindex.com/company/orb/incidents/bwqzk308zx84.md) | major | 44 min |  |
| 2026-05-08 00:52 UTC | [Elevated errors across API endpoints](https://rewindex.com/company/orb/incidents/hb51znkfh133.md) | none | 39 min |  |
| 2026-04-16 10:12 UTC | [Intermittent latency spikes](https://rewindex.com/company/orb/incidents/0mdyp1p9swfx.md) | none | 11 h |  |
| 2026-04-03 21:52 UTC | [Elevated usage fetch latencies via API](https://rewindex.com/company/orb/incidents/2jsjzlg3y66k.md) | minor | 55 min |  |
| 2026-03-07 13:04 UTC | [Elevated API timeouts on pending subscription changes endpoints](https://rewindex.com/company/orb/incidents/nw8vwjp1px2c.md) | minor | 52 min |  |
| 2026-03-03 08:20 UTC | [Data Processing Delays - Reporting Tools Affected](https://rewindex.com/company/orb/incidents/gh06p1y7c9td.md) | major | 3.6 h |  |
| 2026-02-26 02:00 UTC | [Event Ingestion Lag](https://rewindex.com/company/orb/incidents/1xv62s8fr5r0.md) | none | 0 min |  |
| 2026-02-21 00:25 UTC | [Web Application Performance Degradation](https://rewindex.com/company/orb/incidents/0dmrbtb0qm0d.md) | none | 43 min |  |
| 2026-02-18 04:46 UTC | [Increased rate of dashboard failures and partial API failures](https://rewindex.com/company/orb/incidents/qxy36gz7k56f.md) | major | 0 min |  |
| 2026-01-23 20:41 UTC | [Intermittent dashboard performance degradation](https://rewindex.com/company/orb/incidents/k2mpl3k67f5m.md) | minor | 9.9 h |  |
| 2025-12-06 16:53 UTC | [Elevated errors across API endpoints](https://rewindex.com/company/orb/incidents/22hd6r076pzz.md) | none | 47 min |  |
| 2025-12-05 21:52 UTC | [Invoice issuance delay](https://rewindex.com/company/orb/incidents/czzmf585txgr.md) | minor | 2.6 h |  |
| 2025-11-14 19:07 UTC | [Intermittent dashboard load failures](https://rewindex.com/company/orb/incidents/t7b12l3gg613.md) | none | 42 min |  |
| 2025-10-29 12:21 UTC | [Event processing delays](https://rewindex.com/company/orb/incidents/r17948xpwzd0.md) | major | 1.7 h |  |
| 2025-10-20 07:38 UTC | [Processing delays](https://rewindex.com/company/orb/incidents/pv20p6vnl3ng.md) · [AWS us-east-1 outage](https://rewindex.com/events/2025-10-20-aws-us-east-1) | minor | 16 h |  |
| 2025-09-16 17:42 UTC | [API Ingestion degraded](https://rewindex.com/company/orb/incidents/rcxxsj655nmx.md) | minor | 22 min |  |
| 2025-09-03 13:28 UTC | [Elevated errors across API endpoints](https://rewindex.com/company/orb/incidents/58fvl5xf2sfz.md) | major | 1.1 h |  |
| 2025-07-28 17:32 UTC | [Revenue reporting delays](https://rewindex.com/company/orb/incidents/hfq9b3xj5xpf.md) | minor | 6.4 h |  |
| 2025-07-26 04:01 UTC | [Transient analytics 5XX errors](https://rewindex.com/company/orb/incidents/bk1twp05jdyd.md) | minor | 17 min |  |
| 2025-07-03 01:31 UTC | [Delays in asynchronous work](https://rewindex.com/company/orb/incidents/n3v5m64g6d9r.md) | minor | 27 min |  |
| 2025-06-28 01:13 UTC | [Elevated API Errors](https://rewindex.com/company/orb/incidents/scqp6n1tbsjn.md) | none | 1.0 h |  |
| 2025-06-12 19:22 UTC | [Elevated errors across API endpoints](https://rewindex.com/company/orb/incidents/mcrxfrf3f594.md) · [Google Cloud outage](https://rewindex.com/events/2025-06-12-google-cloud) | major | 30 min |  |
| 2025-05-16 08:51 UTC | [Increased latency on read and analytics endpoints](https://rewindex.com/company/orb/incidents/lksnt93l1j4w.md) | none | 6.0 h |  |
| 2025-04-10 08:25 UTC | [Increased datastore latency resulting in timeouts](https://rewindex.com/company/orb/incidents/rdchl1kyq9hc.md) | none | 0 min |  |
| 2025-04-07 18:32 UTC | [Errors on invoice and customer portal usage graphs](https://rewindex.com/company/orb/incidents/2x2lpvbvgl78.md) | none | -692 min |  |
| 2025-04-01 20:26 UTC | [Elevated API error rates](https://rewindex.com/company/orb/incidents/pw6gv4r2qmpl.md) | none | -26 min |  |
| 2025-03-31 20:01 UTC | [Elevated API response times and error rates](https://rewindex.com/company/orb/incidents/wzqmtxmhk0hm.md) | none | -45 min |  |
| 2025-03-21 21:43 UTC | [Error loading customer pages](https://rewindex.com/company/orb/incidents/pnc95jklq31v.md) | none | -64 min |  |
| 2025-03-03 22:39 UTC | [Elevated errors across API endpoints](https://rewindex.com/company/orb/incidents/3lls6zkxh66r.md) | none | 1.6 h |  |
| 2025-02-28 19:43 UTC | [Event ingestion delays](https://rewindex.com/company/orb/incidents/r9gytbc60c6b.md) | minor | 1.3 h |  |
| 2025-02-28 18:05 UTC | [Elevated API and async error rates from 17:52 - 17:55 UTC](https://rewindex.com/company/orb/incidents/t74kxn09dlt5.md) | none | -16 min |  |
| 2025-02-07 23:10 UTC | [Elevated API error rate](https://rewindex.com/company/orb/incidents/45c49cx6ph3f.md) | none | 33 min |  |
| 2025-01-28 23:00 UTC | [Elevated error rates on subscription related endpoints](https://rewindex.com/company/orb/incidents/4jlz34tz8208.md) | major | 0 min |  |
| 2025-01-05 19:09 UTC | [Potential delays in "Usage Patterns and Balance Events" webhooks](https://rewindex.com/company/orb/incidents/13w09ls2c824.md) | none | 52 min |  |
| 2024-12-10 19:56 UTC | [Data Export Delays for Daily Line Item Revenue and Invoice Line Item Billing resources](https://rewindex.com/company/orb/incidents/6f35wss4c9zg.md) | none | 3.1 h |  |
| 2024-11-28 20:45 UTC | [Python SDK Warning](https://rewindex.com/company/orb/incidents/t6175vn2bvvk.md) | none | 0 min |  |
| 2024-11-26 19:29 UTC | [Elevated rate of dashboard failures](https://rewindex.com/company/orb/incidents/1n4np80z42vl.md) | none | 7 min |  |
| 2024-10-29 13:09 UTC | [Elevated API errors and delayed async processing](https://rewindex.com/company/orb/incidents/ltkb130kt7l3.md) | none | 17 h |  |
| 2024-09-26 18:53 UTC | [API timeouts on read and analytics endpoints](https://rewindex.com/company/orb/incidents/6mkn2jr17d5y.md) | none | 0 min |  |
| 2024-09-16 21:15 UTC | [Invoicing delays](https://rewindex.com/company/orb/incidents/x251bxd79t0h.md) | minor | 57 min |  |
| 2024-07-30 22:46 UTC | [Elevated error rates on API](https://rewindex.com/company/orb/incidents/zfsdftn1rjd3.md) · [AWS outage](https://rewindex.com/events/2024-07-30-aws) | minor | 6.2 h |  |
| 2024-07-05 04:19 UTC | [Database connectivity issues caused elevated API errors](https://rewindex.com/company/orb/incidents/xpc183jdcdv1.md) | none | 0 min |  |
| 2024-06-11 19:25 UTC | [Elevated errors across API endpoints](https://rewindex.com/company/orb/incidents/kvfh8fkrrvs2.md) | none | 2.8 h |  |
| 2024-05-08 17:49 UTC | [Elevated errors across API endpoints](https://rewindex.com/company/orb/incidents/1g0rpm2g4f9l.md) | none | 0 min |  |
| 2024-04-10 15:00 UTC | [Performance degradation on the dashboard](https://rewindex.com/company/orb/incidents/7s3hhxdjyrt8.md) | none | 0 min |  |
| 2024-03-27 16:00 UTC | [Elevated errors across API endpoints](https://rewindex.com/company/orb/incidents/0dwjs2b5kc49.md) | none | 0 min |  |
| 2024-03-19 06:00 UTC | [Elevated errors across API endpoints](https://rewindex.com/company/orb/incidents/rlbt12n7z7sp.md) | none | 0 min |  |
| 2024-03-12 23:00 UTC | [Elevated errors across usage API endpoints](https://rewindex.com/company/orb/incidents/xhcxrt14142m.md) | none | 0 min |  |
| 2024-03-02 15:00 UTC | [Elevated errors across API endpoints](https://rewindex.com/company/orb/incidents/hmh723w8kkg4.md) | none | 0 min |  |
| 2024-02-16 01:00 UTC | [Degraded performance for some customers on credit endpoints, resulting in elevated timeouts and errors](https://rewindex.com/company/orb/incidents/pjkx3ttnvhhr.md) | none | 0 min |  |
| 2024-02-01 00:00 UTC | [Delays in webhook delivery](https://rewindex.com/company/orb/incidents/kj6sc688dkh8.md) | none | 0 min |  |
| 2024-01-24 00:00 UTC | [Delays in webhook delivery](https://rewindex.com/company/orb/incidents/k4ybj40l4db4.md) | none | 0 min |  |
| 2024-01-23 19:00 UTC | [Elevated errors across Read API endpoints](https://rewindex.com/company/orb/incidents/lzhhfcqhpcqx.md) | none | 0 min |  |
| 2024-01-05 00:00 UTC | [Delays in webhook delivery](https://rewindex.com/company/orb/incidents/1ln634nck0ty.md) | none | 0 min |  |
| 2024-01-01 00:00 UTC | [Delays in webhook delivery](https://rewindex.com/company/orb/incidents/jncbcyd6qsxy.md) | none | 0 min |  |
| 2023-09-14 15:06 UTC | [This is an example incident](https://rewindex.com/company/orb/incidents/x52mg3ll6wqt.md) | none | 24 h |  |


## Charts

### Chart data: Orb status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2023 | 2 | 0 |
| 2024 | 20 | 0 |
| 2025 | 24 | 4 |
| 2026 | 21 | 5 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2024-01 | none | 4 |
| 2024-02 | none | 2 |
| 2024-03 | none | 4 |
| 2024-04 | none | 1 |
| 2024-05 | none | 1 |
| 2024-06 | none | 1 |
| 2024-07 | minor | 1 |
| 2024-07 | none | 1 |
| 2024-09 | minor | 1 |
| 2024-09 | none | 1 |
| 2024-10 | none | 1 |
| 2024-11 | none | 2 |
| 2024-12 | none | 1 |
| 2025-01 | major | 1 |
| 2025-01 | none | 1 |
| 2025-02 | minor | 1 |
| 2025-02 | none | 2 |
| 2025-03 | none | 3 |
| 2025-04 | none | 3 |
| 2025-05 | none | 1 |
| 2025-06 | major | 1 |
| 2025-06 | none | 1 |
| 2025-07 | minor | 3 |
| 2025-09 | major | 1 |
| 2025-09 | minor | 1 |
| 2025-10 | major | 1 |
| 2025-10 | minor | 1 |
| 2025-11 | none | 1 |
| 2025-12 | minor | 1 |
| 2025-12 | none | 1 |
| 2026-01 | minor | 1 |
| 2026-02 | major | 1 |
| 2026-02 | none | 2 |
| 2026-03 | major | 1 |
| 2026-03 | minor | 1 |
| 2026-04 | minor | 1 |
| 2026-04 | none | 1 |
| 2026-05 | major | 1 |
| 2026-05 | none | 2 |
| 2026-06 | minor | 1 |
| 2026-06 | none | 1 |
| 2026-07 | critical | 1 |
| 2026-07 | major | 1 |
| 2026-07 | minor | 2 |
| 2026-09 | minor | 3 |
| 2026-09 | none | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-19 | Terms of service | baseline |

---
Canonical: https://rewindex.com/company/orb · Markdown: https://rewindex.com/company/orb.md · JSON: https://rewindex.com/api/v1/companies/orb · Generated 2026-10-19T23:12:40.099Z