# Optimizely: ODP EU region - Data Ingest service is partially degraded

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-30 13:05 UTC · Resolved: 2026-06-30 17:58 UTC · Duration: 4.9 h
- Updates: 3 · Affected components: Data Ingestion and Processing, Optimizely Data Platform - EMEA Region - Data Ingestion and Processing
- [Vendor status page: https://stspg.io/nmzwys62cnz3](https://stspg.io/nmzwys62cnz3)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **investigating** 2026-06-30 13:05 UTC: For a small subset of EU ODP accounts, we are observing an ingest lag. We are investigating this and aiming to reduce said lag back to zero.
- **identified** 2026-06-30 16:08 UTC: We have identified the issue, and put some changes in place to mitigate it - currently, ingest lag is minimal but still present.
- **resolved** 2026-06-30 17:58 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/optimizely/incidents/zlbkg336hrdf · Markdown: https://rewindex.com/company/optimizely/incidents/zlbkg336hrdf.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/zlbkg336hrdf · Generated 2026-10-18T11:49:01.946Z