# Optimizely: Visitor Intelligence incident - EMEA Region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-06-08 10:49 UTC · Resolved: 2021-06-15 12:19 UTC · Duration: 7 d
- Updates: 1
- [Vendor status page: https://status.optimizely.com/incidents/z8mn6jq8lk0d](https://status.optimizely.com/incidents/z8mn6jq8lk0d)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Part of an outage event

- [Fastly outage, Jun 8, 2021: 27 vendors, 27 incidents](https://rewindex.com/events/2021-06-08-fastly)
- This incident started in the same window without naming Fastly (timing only, not evidence of a link). (timing only, posted +49 min vs the first vendor naming Fastly)

```mermaid
flowchart LR
  root["Fastly<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>2 vendors, 2 blamed Fastly<br/>RubyGems.org, Braze"]:::blames
  root --> h1
  me["Optimizely (this incident)<br/>posted +49 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2021-06-15 12:19 UTC: This incident has been resolved. We will continue our investigation to establish the cause. A Post Mortem will be published as soon as it becomes available.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/optimizely/incidents/z8mn6jq8lk0d · Markdown: https://rewindex.com/company/optimizely/incidents/z8mn6jq8lk0d.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/z8mn6jq8lk0d · Generated 2026-10-20T00:02:45.446Z