# Optimizely: Service degradation due to network connectivity issue in Southeast Asia

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-25 05:15 UTC · Resolved: 2026-08-25 07:37 UTC · Duration: 2.4 h
- Updates: 3 · Affected components: Australia East, Search and Navigation - APAC Region - Australia East, Australia East, CMS SaaS - APAC Region - Australia East, Search and Navigation - APAC Region - Singapore, Singapore
- [Vendor status page: https://stspg.io/wkdqg4qtmx0g](https://stspg.io/wkdqg4qtmx0g)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **investigating** 2026-08-25 05:15 UTC: A subset of Optimizely customers may experience connectivity issues or service degradation in the Southeast Asia region due to a network connectivity issue reported by our third-party provider. We will provide additional updates as soon as they become available. Thank you for your patience!
- **monitoring** 2026-08-25 06:58 UTC: The third‑party provider has mitigated the issue. We are monitoring the results.
- **resolved** 2026-08-25 07:37 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/optimizely/incidents/y76fs9hb8k2v · Markdown: https://rewindex.com/company/optimizely/incidents/y76fs9hb8k2v.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/y76fs9hb8k2v · Generated 2026-10-18T11:26:22.976Z