# Optimizely: B2B Environment down, not accessible - Multiple environments affected

> Optimizely status incident “B2B Environment down, not accessible - Multiple environments affected” on 2026-11-09: impact minor (vendor’s label), 1.5 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/optimizely/incidents/y111v7lb5sjr
Last updated: 2026-11-09T11:33:54Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-09 10:00 UTC · Resolved: 2026-11-09 11:27 UTC · Duration: 1.5 h
- Updates: 5 · Affected components: Configured Commerce – EMEA Region
- [Vendor status page: https://status.optimizely.com/incidents/y111v7lb5sjr](https://status.optimizely.com/incidents/y111v7lb5sjr)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **investigating** 2026-11-09 09:57 UTC: We are currently investigating this issue.
- **identified** 2026-11-09 10:00 UTC: The issue has been identified and a fix is being implemented. Thank you for your patience!
- **monitoring** 2026-11-09 10:19 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2026-11-09 10:19 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-11-09 11:27 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-11-09 10:24 UTC: [Incident updated: B2B Environment down, not accessible - Multiple environments affected](https://rewindex.com/change/r472c4b47626532.md)
- 2026-11-09 11:33 UTC: [Incident updated: B2B Environment down, not accessible - Multiple environments affected](https://rewindex.com/change/r6d9914cf4b6359.md)

## Cite this

Status incident (vendor impact label: minor) posted by Optimizely, started 2026-11-09 10:00 UTC, resolved after 1.5 h, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/optimizely/incidents/y111v7lb5sjr
- Citation: Optimizely, “B2B Environment down, not accessible - Multiple environments affected” (2026-11-09 10:00 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/incidents/y111v7lb5sjr (CC BY 4.0).
- Markdown link: `[Optimizely: B2B Environment down, not accessible - Multiple environments affected (2026-11-09)](https://rewindex.com/company/optimizely/incidents/y111v7lb5sjr)`


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Canonical: https://rewindex.com/company/optimizely/incidents/y111v7lb5sjr · Markdown: https://rewindex.com/company/optimizely/incidents/y111v7lb5sjr.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/y111v7lb5sjr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-09T16:39:31.161Z