# Optimizely: Microsoft Outlook Outage impacting support tickets

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-03-01 22:00 UTC · Resolved: 2025-03-02 18:55 UTC · Duration: 21 h
- Updates: 1
- [Vendor status page: https://status.optimizely.com/incidents/xsggqd9xw35s](https://status.optimizely.com/incidents/xsggqd9xw35s)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **resolved** 2025-03-02 18:55 UTC: Our 3rd party provider has resolved the issue with their E-mail platform.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/optimizely/incidents/xsggqd9xw35s · Markdown: https://rewindex.com/company/optimizely/incidents/xsggqd9xw35s.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/xsggqd9xw35s · Generated 2026-10-18T13:26:06.171Z