# Optimizely: Delayed Data Processing in NA Region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-29 12:15 UTC · Resolved: 2026-06-30 12:35 UTC · Duration: 24 h
- Updates: 3 · Affected components: Data Ingestion and Processing, Optimizely Data Platform - NA Region - Data Ingestion and Processing, Campaigns, Optimizely Data Platform - NA Region - Campaigns
- [Vendor status page: https://stspg.io/qg3x22slmwc6](https://stspg.io/qg3x22slmwc6)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **investigating** 2026-06-29 12:15 UTC: We are currently investigating delays in data processing affecting customers in the North America (NA) region. As a result, some data may take longer than usual to be reflected in the platform, and time-sensitive operations such as continuous campaign execution may be delayed. Our engineering team is actively investigating the issue. We apologize for any inconvenience.
- **monitoring** 2026-06-29 14:55 UTC: We have identified and resolved the issue. Data processing has returned to normal, and queued data is being processed. Continuous campaign execution and other time-sensitive operations have resumed normal operation. Our team is actively monitoring the system to confirm full stability.
- **resolved** 2026-06-30 12:35 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/optimizely/incidents/vy04kns7522c · Markdown: https://rewindex.com/company/optimizely/incidents/vy04kns7522c.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/vy04kns7522c · Generated 2026-10-18T11:25:33.944Z