# Optimizely: Content Marketing Platform (CMP) Library: Asset Visibility in CMP DAM

> Optimizely status incident “Content Marketing Platform (CMP) Library: Asset Visibility in CMP DAM” on 2026-01-02: impact minor (vendor’s label), 46 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/optimizely/incidents/v1pdhgcsbmx2
Last updated: 2026-01-04T10:06:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-02 11:43 UTC · Resolved: 2026-01-04 10:06 UTC · Duration: 46 h
- Updates: 1
- [Vendor status page: https://status.optimizely.com/incidents/v1pdhgcsbmx2](https://status.optimizely.com/incidents/v1pdhgcsbmx2)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **resolved** 2026-01-04 10:06 UTC: This incident has been fully resolved, and the service has been operating normally since the fix was implemented. The root cause was traced to an anomalous use-case for a particular CMP instance, where our assets database faced an unusual amount of load (500k asset lineage entries for a particular asset) causing delays in data replication in our Elasticsearch instances which resulted in uploaded assets not being visible, as well as slowness/504 errors in our asset public API endpoints. We have taken corrective actions and are implementing additional preventive measures to reduce the likelihood of similar incidents occurring in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Optimizely, started 2026-01-02 11:43 UTC, resolved after 46 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/optimizely/incidents/v1pdhgcsbmx2
- Citation: Optimizely, “Content Marketing Platform (CMP) Library: Asset Visibility in CMP DAM” (2026-01-02 11:43 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/incidents/v1pdhgcsbmx2 (CC BY 4.0).
- Markdown link: `[Optimizely: Content Marketing Platform (CMP) Library: Asset Visibility in CMP DAM (2026-01-02)](https://rewindex.com/company/optimizely/incidents/v1pdhgcsbmx2)`


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Canonical: https://rewindex.com/company/optimizely/incidents/v1pdhgcsbmx2 · Markdown: https://rewindex.com/company/optimizely/incidents/v1pdhgcsbmx2.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/v1pdhgcsbmx2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:03:57.982Z