# Optimizely: CMP Analytics Data Not Displaying

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-08 07:34 UTC · Resolved: 2026-09-09 05:12 UTC · Duration: 22 h
- Updates: 3 · Affected components: Analytics, Content Marketing Platform - Analytics
- [Vendor status page: https://stspg.io/bvgp6gzzwz4j](https://stspg.io/bvgp6gzzwz4j)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **identified** 2026-09-08 07:34 UTC: Customers on the AWS stack using the CMP Analytics module may notice that analytics data from September 3, 2026 to present is not visible in their dashboards. This is a display issue only — all data has been safely recorded and will be backfilled once the fix is deployed.
- **monitoring** 2026-09-08 18:40 UTC: Analytics data should be visible in the CMP Analytics module.  We are in an active monitoring phase to confirm full data restoration across all affected AWS stack customers. A final resolution update will be posted once monitoring is complete. If you are still not seeing analytics data, please contact our support team.
- **resolved** 2026-09-09 05:12 UTC: The issue has been resolved.


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Canonical: https://rewindex.com/company/optimizely/incidents/sk3dj1pstg8p · Markdown: https://rewindex.com/company/optimizely/incidents/sk3dj1pstg8p.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/sk3dj1pstg8p · Generated 2026-10-18T11:26:48.946Z
