# Optimizely: Intermittent issue with SSL handshake in EMEA Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-12-17 23:02 UTC · Resolved: 2020-12-18 02:39 UTC · Duration: 3.6 h
- Updates: 1
- [Vendor status page: https://status.optimizely.com/incidents/prcsyhgx3pnm](https://status.optimizely.com/incidents/prcsyhgx3pnm)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **resolved** 2020-12-18 02:39 UTC: This incident has been resolved. We will continue our investigation to establish the root cause. A post mortem will be published as soon as it becomes available.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/optimizely/incidents/prcsyhgx3pnm · Markdown: https://rewindex.com/company/optimizely/incidents/prcsyhgx3pnm.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/prcsyhgx3pnm · Generated 2026-10-18T11:27:03.947Z