# Optimizely: Visitor Intelligence incident - EMEA Region

> Optimizely status incident “Visitor Intelligence incident - EMEA Region” on 2021-09-20: impact minor (vendor’s label), 3.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/optimizely/incidents/mw4b78k7z02n
Last updated: 2021-09-20T12:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-20 08:27 UTC · Resolved: 2021-09-20 12:11 UTC · Duration: 3.7 h
- Updates: 1
- [Vendor status page: https://status.optimizely.com/incidents/mw4b78k7z02n](https://status.optimizely.com/incidents/mw4b78k7z02n)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **resolved** 2021-09-20 12:11 UTC: This incident has been resolved. We will continue our investigation to establish the root cause. Thank you for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Optimizely, started 2021-09-20 08:27 UTC, resolved after 3.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/optimizely/incidents/mw4b78k7z02n
- Citation: Optimizely, “Visitor Intelligence incident - EMEA Region” (2021-09-20 08:27 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/incidents/mw4b78k7z02n (CC BY 4.0).
- Markdown link: `[Optimizely: Visitor Intelligence incident - EMEA Region (2021-09-20)](https://rewindex.com/company/optimizely/incidents/mw4b78k7z02n)`


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Canonical: https://rewindex.com/company/optimizely/incidents/mw4b78k7z02n · Markdown: https://rewindex.com/company/optimizely/incidents/mw4b78k7z02n.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/mw4b78k7z02n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:14:54.835Z