# Optimizely: Optimizely Data Platform - Identity resolution - EMEA

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-07 12:30 UTC · Resolved: 2025-11-21 16:46 UTC · Duration: 14 d
- Updates: 1
- [Vendor status page: https://status.optimizely.com/incidents/ltwtxmgj9m8h](https://status.optimizely.com/incidents/ltwtxmgj9m8h)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **resolved** 2025-11-21 16:46 UTC: We have finished the large majority of the planned data operations, all duplicates that were created as a part of the incident were removed and all campaign activity returned to normal. Over the coming weeks, we will be prioritising low-impact data clean-up operations.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/optimizely/incidents/ltwtxmgj9m8h · Markdown: https://rewindex.com/company/optimizely/incidents/ltwtxmgj9m8h.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/ltwtxmgj9m8h · Generated 2026-10-18T11:26:16.172Z