# Optimizely: Campaign user interface partially unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-17 16:59 UTC · Resolved: 2026-07-17 17:17 UTC · Duration: 17 min
- Updates: 2 · Affected components: Campaign (Omnichannel Marketing Solution) - EMEA Region - Campaign user interface, Campaign user interface
- [Vendor status page: https://stspg.io/lngvhhntp9h2](https://stspg.io/lngvhhntp9h2)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Summary

Optimizely reported a major partial outage of Campaign’s graphical interfaces for managing campaigns and content, including the EMEA Region interface, affecting only some users. It started at 2026-07-17 16:59 UTC and was marked resolved at 2026-07-17 17:17 UTC; the computed duration was 17 min. The vendor identified the affected component and resolved the problem. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-17 16:59 UTC: We are currently investigating an event that is impacting the availability of the graphical user interfaces for managing campaigns and content.
- **resolved** 2026-07-17 17:17 UTC: The affected component was identified and the problem was resolved at 19:06 CEST. Only a part of users was affected by this problem.

## Rewindex changes for this incident

- 2026-07-17 16:59 UTC: [Major incident: Campaign user interface partially unavailable](https://rewindex.com/change/i541c89caf21f59.md)


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Canonical: https://rewindex.com/company/optimizely/incidents/lklc6j4k42k0 · Markdown: https://rewindex.com/company/optimizely/incidents/lklc6j4k42k0.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/lklc6j4k42k0 · Generated 2026-10-18T11:26:33.145Z