# Optimizely: Intermittent issue with our support ticketing system

> Optimizely status incident “Intermittent issue with our support ticketing system” on 2019-07-24: impact minor (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/optimizely/incidents/lf689cbn8tpy
Last updated: 2019-07-24T10:36:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-07-24 08:41 UTC · Resolved: 2019-07-24 10:36 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.optimizely.com/incidents/lf689cbn8tpy](https://status.optimizely.com/incidents/lf689cbn8tpy)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **resolved** 2019-07-24 10:36 UTC: The issue has been resolved and communications through support tickets are working again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Optimizely, started 2019-07-24 08:41 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/optimizely/incidents/lf689cbn8tpy
- Citation: Optimizely, “Intermittent issue with our support ticketing system” (2019-07-24 08:41 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/incidents/lf689cbn8tpy (CC BY 4.0).
- Markdown link: `[Optimizely: Intermittent issue with our support ticketing system (2019-07-24)](https://rewindex.com/company/optimizely/incidents/lf689cbn8tpy)`


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Canonical: https://rewindex.com/company/optimizely/incidents/lf689cbn8tpy · Markdown: https://rewindex.com/company/optimizely/incidents/lf689cbn8tpy.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/lf689cbn8tpy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:16:15.854Z