# Optimizely: Optimizely Graph - USEA production clusters experiencing intermittent availability issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-23 14:21 UTC · Resolved: 2026-09-23 17:13 UTC · Duration: 2.9 h
- Updates: 3 · Affected components: Optimizely Graph - NA Region
- [Vendor status page: https://stspg.io/97rshf5dwzvq](https://stspg.io/97rshf5dwzvq)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **investigating** 2026-09-23 14:21 UTC: We are experiencing intermittent availability issue for the Optimizely Graph service impacting one of the USEA production clusters. Our team is working on mitigating actions.
- **monitoring** 2026-09-23 14:46 UTC: We have identified the root cause and applied a mitigation. The service has returned to normal operation and we are actively monitoring to confirm stability.
- **resolved** 2026-09-23 17:13 UTC: The service has remained stable. The issue is now considered resolved.


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Canonical: https://rewindex.com/company/optimizely/incidents/k6hq0zf71m9g · Markdown: https://rewindex.com/company/optimizely/incidents/k6hq0zf71m9g.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/k6hq0zf71m9g · Generated 2026-10-18T11:27:04.767Z