# Optimizely: Issue with the Sendgrid that affects a subset of DXP customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-01-30 15:02 UTC · Resolved: 2024-01-31 06:29 UTC · Duration: 15 h
- Updates: 1
- [Vendor status page: https://status.optimizely.com/incidents/gwqt0gzcklcq](https://status.optimizely.com/incidents/gwqt0gzcklcq)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **resolved** 2024-01-31 06:29 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/optimizely/incidents/gwqt0gzcklcq · Markdown: https://rewindex.com/company/optimizely/incidents/gwqt0gzcklcq.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/gwqt0gzcklcq · Generated 2026-10-18T11:28:03.849Z