# Optimizely: CMP: Modules are inaccessible

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-10 11:49 UTC · Resolved: 2026-06-10 19:20 UTC · Duration: 7.5 h
- Updates: 3 · Affected components: Content Marketing Platform - Requests, Requests, Content Marketing Platform - Open API, Open API, Analytics, Content Marketing Platform - Analytics, Content Marketing Platform - Library, Library, Content Marketing Platform - Plan, Plan
- [Vendor status page: https://stspg.io/dqnlp5z6jr88](https://stspg.io/dqnlp5z6jr88)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Summary

Optimizely reported a major CMP outage: Plan, Requests, and Library / DAM were inaccessible to customers. The incident started at 2026-06-10 11:49 UTC and lasted 7 h 31 min, resolving at 2026-06-10 19:20 UTC; a fix was implemented by 06-10 12:31 UTC, followed by monitoring. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-06-10 11:49 UTC: We are currently investigating an incident affecting multiple modules within the Optimizely Content Marketing Platform (CMP). The following modules are currently inaccessible to customers: - Plan - Requests - Library / DAM Our Engineering team is actively working on a resolution. We will provide a further update as soon as more information is available.
- **monitoring** 2026-06-10 12:31 UTC: A fix has been implemented and we're currently monitoring the situation.
- **resolved** 2026-06-10 19:20 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-06-10 11:49 UTC: [Major incident: CMP: Modules are inaccessible](https://rewindex.com/change/i4ddc66c373b73b.md)


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Canonical: https://rewindex.com/company/optimizely/incidents/fx6hj6hck00b · Markdown: https://rewindex.com/company/optimizely/incidents/fx6hj6hck00b.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/fx6hj6hck00b · Generated 2026-10-18T11:26:49.046Z