# Optimizely: Optimizely Graph in EMEA - Intermittent performance issues

> Optimizely status incident “Optimizely Graph in EMEA - Intermittent performance issues” on 2026-11-09: impact minor (vendor’s label), 4.3 h, 8 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/optimizely/incidents/fll0wlcpg50w
Last updated: 2026-11-10T00:43:48Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-09 20:24 UTC · Resolved: 2026-11-10 00:41 UTC · Duration: 4.3 h
- Updates: 8 · Affected components: Optimizely Graph - EMEA Region
- [Vendor status page: https://status.optimizely.com/incidents/fll0wlcpg50w](https://status.optimizely.com/incidents/fll0wlcpg50w)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **identified** 2026-11-09 20:24 UTC: We have observed Intermittent performance issues for Optimizely Graph in EMEA region and are working on mitigations. Further updates will come. Thank you for your patience.
- **monitoring** 2026-11-09 21:35 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2026-11-09 21:38 UTC: We are continuing to monitor for any further issues.
- **identified** 2026-11-09 22:06 UTC: Correction to our previous update: service is still degraded. Optimizely Graph in EMEA region is continuing to experience intermittent performance issues, and our team is actively working on a fix. We apologize for the confusion. We will have an update again soon.
- **monitoring** 2026-11-09 22:20 UTC: Optimizely Graph in EMEA has recovered. We are continuing to monitor and will post a final update.
- **investigating** 2026-11-09 23:02 UTC: Optimizely Graph in EMEA returned to a degraded state following the recovery we reported earlier. Our team is actively investigating. We once again apologize for the confusion and appreciate the cooperation. We will have an update again soon.
- **monitoring** 2026-11-09 23:36 UTC: Service has been restored for Optimizely Graph in EMEA. Our team is closely monitoring to ensure it remains stable and prevent any further degradation.
- **resolved** 2026-11-10 00:41 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-11-09 21:43 UTC: [Incident updated: Optimizely Graph in EMEA - Intermittent performance issues](https://rewindex.com/change/rab43962f79df47.md)
- 2026-11-09 22:13 UTC: [Incident updated: Optimizely Graph in EMEA - Intermittent performance issues](https://rewindex.com/change/rb942584b81acd1.md)
- 2026-11-09 22:23 UTC: [Incident updated: Optimizely Graph in EMEA - Intermittent performance issues](https://rewindex.com/change/r03e2502d8ba6a2.md)
- 2026-11-09 23:03 UTC: [Incident updated: Optimizely Graph in EMEA - Intermittent performance issues](https://rewindex.com/change/r7e6fc2544f932d.md)
- 2026-11-09 23:43 UTC: [Incident updated: Optimizely Graph in EMEA - Intermittent performance issues](https://rewindex.com/change/rcec48dd9e2b4d5.md)
- 2026-11-10 00:43 UTC: [Incident updated: Optimizely Graph in EMEA - Intermittent performance issues](https://rewindex.com/change/r8e225068653363.md)

## Cite this

Status incident (vendor impact label: minor) posted by Optimizely, started 2026-11-09 20:24 UTC, resolved after 4.3 h, 8 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/optimizely/incidents/fll0wlcpg50w
- Citation: Optimizely, “Optimizely Graph in EMEA - Intermittent performance issues” (2026-11-09 20:24 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/incidents/fll0wlcpg50w (CC BY 4.0).
- Markdown link: `[Optimizely: Optimizely Graph in EMEA - Intermittent performance issues (2026-11-09)](https://rewindex.com/company/optimizely/incidents/fll0wlcpg50w)`


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Canonical: https://rewindex.com/company/optimizely/incidents/fll0wlcpg50w · Markdown: https://rewindex.com/company/optimizely/incidents/fll0wlcpg50w.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/fll0wlcpg50w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T18:28:23.854Z