# Optimizely: Optimizely Graph - One of our USEA production clusters have intermittent availability issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-06 12:49 UTC · Resolved: 2026-05-07 02:38 UTC · Duration: 14 h
- Updates: 5 · Affected components: Optimizely Graph - EMEA Region
- [Vendor status page: https://stspg.io/j547zrltzfys](https://stspg.io/j547zrltzfys)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **investigating** 2026-05-06 12:49 UTC: We are experiencing intermittent availability issue for the Optimizely Graph service, for one of the USEA production clusters. Our team is working on mitigating actions. We'll provide new updates.
- **identified** 2026-05-06 13:10 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2026-05-06 14:05 UTC: We are continuing to work on a fix for this issue. Thank you for your patience!
- **monitoring** 2026-05-06 14:51 UTC: The cluster is performing better now and we are continuing to monitor. Thank you for your patience!
- **resolved** 2026-05-07 02:38 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/optimizely/incidents/dsllkx7bs8l2 · Markdown: https://rewindex.com/company/optimizely/incidents/dsllkx7bs8l2.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/dsllkx7bs8l2 · Generated 2026-10-18T09:34:27.696Z