# Optimizely: Visitor Intelligence incident - US East Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-10-20 15:17 UTC · Resolved: 2021-10-22 08:44 UTC · Duration: 41 h
- Updates: 1
- [Vendor status page: https://status.optimizely.com/incidents/d6dnb5tdbwtv](https://status.optimizely.com/incidents/d6dnb5tdbwtv)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **resolved** 2021-10-22 08:44 UTC: This incident has been resolved. We will continue our investigation to establish the full root cause and resolution.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/optimizely/incidents/d6dnb5tdbwtv · Markdown: https://rewindex.com/company/optimizely/incidents/d6dnb5tdbwtv.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/d6dnb5tdbwtv · Generated 2026-10-18T09:35:25.761Z