# Optimizely: DXP - Multiple environments returning error 503 - Affecting only Non-production environments

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-14 02:38 UTC · Resolved: 2026-08-14 08:39 UTC · Duration: 6.0 h
- Updates: 4
- [Vendor status page: https://stspg.io/2lstvx9xwmqt](https://stspg.io/2lstvx9xwmqt)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **investigating** 2026-08-14 02:38 UTC: We're investigating DXP multiple environments returning error 503 - affecting only non-production environments.
- **identified** 2026-08-14 03:06 UTC: Our Engineering team has identified the root cause and is actively working on a resolution.
- **identified** 2026-08-14 05:15 UTC: We are implementing the fix and have confirmed the impact affects a limited subset of clients.
- **resolved** 2026-08-14 08:39 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/optimizely/incidents/8zw92tlbmhxg · Markdown: https://rewindex.com/company/optimizely/incidents/8zw92tlbmhxg.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/8zw92tlbmhxg · Generated 2026-10-18T11:30:27.037Z