# Optimizely: Degraded Performance - CMS Edit Mode in DXP

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-23 14:14 UTC · Resolved: 2026-10-23 15:46 UTC · Duration: 1.5 h
- Updates: 5 · Affected components: CMS SaaS - EMEA Region - North Europe, Digital Experience Cloud Service - EMEA Region - Sweden Central, North Europe, Sweden Central
- [Vendor status page: https://status.optimizely.com/incidents/8qyngynm85x4](https://status.optimizely.com/incidents/8qyngynm85x4)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **investigating** 2026-10-23 14:14 UTC: We are investigating reports of elevated latency and intermittent errors affecting the CMS editing interface and background scheduled tasks across select DXP environments. We will continue to post updates as they come. Thank you for your understanding and cooperation.
- **investigating** 2026-10-23 14:14 UTC: We are continuing to investigate this issue.
- **identified** 2026-10-23 14:41 UTC: We have identified the root cause of the performance degradation and are actively working on a fix. We will share further updates as more information becomes available. Thank you once again for your understanding and cooperation.
- **monitoring** 2026-10-23 14:55 UTC: System performance has returned to normal levels, and the degradation has subsided. Our team is closely monitoring the environment to ensure continued stability
- **resolved** 2026-10-23 15:46 UTC: All services are performing normally and stability has been confirmed throughout the monitoring period.

## Rewindex changes for this incident

- 2026-10-23 14:43 UTC: [Incident updated: Degraded Performance - CMS Edit Mode in DXP](https://rewindex.com/change/r7ae6ff3736150a.md)
- 2026-10-23 15:03 UTC: [Incident updated: Degraded Performance - CMS Edit Mode in DXP](https://rewindex.com/change/rcdd5c3e74bdceb.md)
- 2026-10-23 15:54 UTC: [Incident updated: Degraded Performance - CMS Edit Mode in DXP](https://rewindex.com/change/r8e15bc8781fcd4.md)


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Canonical: https://rewindex.com/company/optimizely/incidents/8qyngynm85x4 · Markdown: https://rewindex.com/company/optimizely/incidents/8qyngynm85x4.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/8qyngynm85x4 · Generated 2026-10-24T11:04:27.287Z