# Optimizely: CMP: Assets are missing from DAM post upload

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-24 06:53 UTC · Resolved: 2026-08-24 11:01 UTC · Duration: 4.2 h
- Updates: 3 · Affected components: Content Marketing Platform - Library, Library
- [Vendor status page: https://stspg.io/3230wmn18mvh](https://stspg.io/3230wmn18mvh)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **investigating** 2026-08-24 06:53 UTC: We are investigating reports of assets not appearing in the DAM following a successful upload in CMP. Our Engineering team is actively working to determine the cause and scope of impact. Uploaded assets are not believed to be lost — we will confirm this as the investigation progresses. We're trying our utmost to share another update as soon as possible.
- **monitoring** 2026-08-24 08:20 UTC: A fix has been implemented and we're currently monitoring the results.
- **resolved** 2026-08-24 11:01 UTC: The incident has been resolved.


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Canonical: https://rewindex.com/company/optimizely/incidents/6mpfk4j61jkt · Markdown: https://rewindex.com/company/optimizely/incidents/6mpfk4j61jkt.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/6mpfk4j61jkt · Generated 2026-10-18T12:19:37.826Z
