# Optimizely: Microsoft Azure App Service Intermittent Error (Australia East)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-08-30 11:00 UTC · Resolved: 2023-09-01 20:28 UTC · Duration: 2 d
- Updates: 1
- [Vendor status page: https://status.optimizely.com/incidents/4r5jhsz0tjk9](https://status.optimizely.com/incidents/4r5jhsz0tjk9)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **resolved** 2023-09-01 20:28 UTC: This incident has been resolved as the Microsoft service health page shows all clear and no further impacts have occurred. We will continue to communicate directly with a very small subset of clients which are taking longer to fully recover. We are waiting for Microsoft to provide an RCA for this outage.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/optimizely/incidents/4r5jhsz0tjk9 · Markdown: https://rewindex.com/company/optimizely/incidents/4r5jhsz0tjk9.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/4r5jhsz0tjk9 · Generated 2026-10-18T10:31:10.334Z