# Optimizely: Back-end Ticketing System intermittent connection issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-09-14 15:02 UTC · Resolved: 2023-09-14 15:26 UTC · Duration: 24 min
- Updates: 1
- [Vendor status page: https://status.optimizely.com/incidents/2l16fcsxg47n](https://status.optimizely.com/incidents/2l16fcsxg47n)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **resolved** 2023-09-14 15:26 UTC: Our provider has reported that the underlying issue has been resolved and impacted users are no longer seeing any issues - we will of course continue to monitor.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/optimizely/incidents/2l16fcsxg47n · Markdown: https://rewindex.com/company/optimizely/incidents/2l16fcsxg47n.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/2l16fcsxg47n · Generated 2026-10-18T10:25:01.261Z