# Optimizely in September 2026: incidents, uptime and changes

> Optimizely in September 2026: 8 incidents on its status page (3 major or critical), 98.35% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Optimizely’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/optimizely/2026/09
Last updated: 2026-10-01T00:00:00Z

- Incidents posted: 8 (major/critical: 3) · Maintenance: 1
- By vendor impact label: critical 1, major 2, minor 4, none 1
- Uptime (vendor-reported): 98.35% free of major/critical incidents, 94.88% free of any incident; outage time 11 h 51 min, incident time 36 h 48 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2026](https://rewindex.com/company/optimizely/2026/08.md) · Next: [October 2026](https://rewindex.com/company/optimizely/2026/10.md) · [All months](https://rewindex.com/company/optimizely/reports.md) · [Optimizely](https://rewindex.com/company/optimizely.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [CMP and DAM are inaccessible](https://rewindex.com/company/optimizely/incidents/79yvvvt18wjh.md) | critical | 2026-09-02 05:00 UTC | 2026-09-02 07:49 UTC | 2.8 h | resolved |
| [SSL trust issue causing login failures across multiple DXP environments](https://rewindex.com/company/optimizely/incidents/7mrkb49zgy70.md) | major | 2026-09-02 08:05 UTC | 2026-09-02 15:23 UTC | 7.3 h | resolved |
| [CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack)](https://rewindex.com/company/optimizely/incidents/mqg71ycp1ww1.md) | major | 2026-09-20 11:24 UTC | 2026-09-20 13:08 UTC | 1.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [CMP and DAM are inaccessible](https://rewindex.com/company/optimizely/incidents/79yvvvt18wjh.md) | critical | 2026-09-02 05:00 UTC | 2026-09-02 07:49 UTC | 2.8 h | resolved |
| [SSL trust issue causing login failures across multiple DXP environments](https://rewindex.com/company/optimizely/incidents/7mrkb49zgy70.md) | major | 2026-09-02 08:05 UTC | 2026-09-02 15:23 UTC | 7.3 h | resolved |
| [CMP Analytics Data Not Displaying](https://rewindex.com/company/optimizely/incidents/sk3dj1pstg8p.md) | minor | 2026-09-08 07:34 UTC | 2026-09-09 05:12 UTC | 22 h | resolved |
| [Delay of E-Mails Submitted via SMTP API](https://rewindex.com/company/optimizely/incidents/yrn88dlg0ct5.md) | minor | 2026-09-16 08:33 UTC | 2026-09-16 08:56 UTC | 23 min | resolved |
| [Optimizely Identity is redirecting users to the wrong SSO login page.](https://rewindex.com/company/optimizely/incidents/8bkq74mnnjxv.md) | minor | 2026-09-17 22:23 UTC | 2026-09-17 22:26 UTC | 4 min | resolved |
| [CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack)](https://rewindex.com/company/optimizely/incidents/mqg71ycp1ww1.md) | major | 2026-09-20 11:24 UTC | 2026-09-20 13:08 UTC | 1.7 h | resolved |
| [Optimizely Graph - USEA production clusters experiencing intermittent availability issues](https://rewindex.com/company/optimizely/incidents/k6hq0zf71m9g.md) | minor | 2026-09-23 14:21 UTC | 2026-09-23 17:13 UTC | 2.9 h | resolved |
| [Optimizely Graph - All region's production clusters experienced failed stored queries](https://rewindex.com/company/optimizely/incidents/fw95bj17qlqd.md) | none | 2026-09-30 13:57 UTC | 2026-09-30 18:07 UTC | 4.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Upgrade of Product Information Management (PIM), 9-10 September 2026](https://rewindex.com/company/optimizely/incidents/3yz5n00c1ptd.md) | maintenance | 2026-09-09 22:00 UTC | 2026-09-10 04:00 UTC | 6.0 h | resolved |

## Cite this

Optimizely posted 8 status incidents in September 2026 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/optimizely/2026/09
- Citation: Optimizely, “Optimizely in September 2026” (2026-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/2026/09 (CC BY 4.0).
- Markdown link: `[Optimizely: Optimizely in September 2026 (2026-09-01)](https://rewindex.com/company/optimizely/2026/09)`


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Canonical: https://rewindex.com/company/optimizely/2026/09 · Markdown: https://rewindex.com/company/optimizely/2026/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:00:56.713Z