# Optimizely in July 2025: incidents, uptime and changes

> Optimizely in July 2025: 12 incidents on its status page (4 major or critical), 97.67% free of major or critical incidents (vendor-reported), 3 CVEs. From Rewindex’s archive of Optimizely’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/optimizely/2025/07
Last updated: 2026-06-17T09:04:14Z

- Incidents posted: 12 (major/critical: 4) · Maintenance: 1
- By vendor impact label: major 4, minor 7, none 1
- Uptime (vendor-reported): 97.67% free of major/critical incidents, 92.90% free of any incident; outage time 17 h 17 min, incident time 2.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 3
- Previous month: [June 2025](https://rewindex.com/company/optimizely/2025/06.md) · Next: [August 2025](https://rewindex.com/company/optimizely/2025/08.md) · [All months](https://rewindex.com/company/optimizely/reports.md) · [Optimizely](https://rewindex.com/company/optimizely.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Disruption retrieving secure datafile endpoint](https://rewindex.com/company/optimizely/incidents/v3f0ynqnvbtk.md) | major | 2025-07-02 00:13 UTC | 2025-07-02 01:37 UTC | 1.4 h | resolved |
| [Optimizely Data Platform - Data processing - NA Region](https://rewindex.com/company/optimizely/incidents/4586lf3rzp9q.md) | major | 2025-07-02 12:41 UTC | 2025-07-02 22:14 UTC | 9.6 h | resolved |
| [Search & Navigation Incident - North Europe - EMEADEV01](https://rewindex.com/company/optimizely/incidents/h0w75ygbdxrx.md) | major | 2025-07-03 16:15 UTC | 2025-07-03 20:54 UTC | 4.7 h | resolved |
| [Content Marketing Platform (CMP) -  "related image" not loading renditions](https://rewindex.com/company/optimizely/incidents/w049dztvmyz9.md) | major | 2025-07-11 17:38 UTC | 2025-07-11 19:19 UTC | 1.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Disruption retrieving secure datafile endpoint](https://rewindex.com/company/optimizely/incidents/v3f0ynqnvbtk.md) | major | 2025-07-02 00:13 UTC | 2025-07-02 01:37 UTC | 1.4 h | resolved |
| [Optimizely Data Platform - Data processing - NA Region](https://rewindex.com/company/optimizely/incidents/4586lf3rzp9q.md) | major | 2025-07-02 12:41 UTC | 2025-07-02 22:14 UTC | 9.6 h | resolved |
| [Search and Navigation - Performance issue with DEMO06](https://rewindex.com/company/optimizely/incidents/c32lknl5hxl3.md) | minor | 2025-07-02 13:12 UTC | 2025-07-02 21:06 UTC | 7.9 h | resolved |
| [Performance issue with Content Recommendations US-East region](https://rewindex.com/company/optimizely/incidents/f297k3xgs8jp.md) | minor | 2025-07-03 10:58 UTC | 2025-07-03 18:33 UTC | 7.6 h | resolved |
| [Search & Navigation Incident - North Europe - EMEADEV01](https://rewindex.com/company/optimizely/incidents/h0w75ygbdxrx.md) | major | 2025-07-03 16:15 UTC | 2025-07-03 20:54 UTC | 4.7 h | resolved |
| [Content Marketing Platform (CMP)](https://rewindex.com/company/optimizely/incidents/vgg4mfy77ck5.md) | none | 2025-07-07 07:56 UTC | 2025-07-07 19:57 UTC | 12 h | resolved |
| [Search and Navigation - Performance issue with FIND USWE01](https://rewindex.com/company/optimizely/incidents/6tq4769qm104.md) | minor | 2025-07-09 14:00 UTC | 2025-07-09 20:27 UTC | 6.5 h | resolved |
| [Content Marketing Platform (CMP) -  "related image" not loading renditions](https://rewindex.com/company/optimizely/incidents/w049dztvmyz9.md) | major | 2025-07-11 17:38 UTC | 2025-07-11 19:19 UTC | 1.7 h | resolved |
| [Optimizely.com is unavailable](https://rewindex.com/company/optimizely/incidents/cntscrf87449.md) | minor | 2025-07-16 02:15 UTC | 2025-07-16 03:28 UTC | 1.2 h | resolved |
| [Content Marketing Platform (CMP)](https://rewindex.com/company/optimizely/incidents/bj4j2sxfwbb1.md) | minor | 2025-07-17 13:00 UTC | 2025-07-17 19:33 UTC | 6.5 h | resolved |
| [Search & Navigation Performance Issue - AU Region](https://rewindex.com/company/optimizely/incidents/hqsz3rf6889n.md) | minor | 2025-07-24 22:35 UTC | 2025-07-25 08:14 UTC | 9.7 h | resolved |
| [Search and Navigation performance issue with EMEA03](https://rewindex.com/company/optimizely/incidents/vwwzkgnb3wl1.md) | minor | 2025-07-28 13:54 UTC | 2025-07-28 20:15 UTC | 6.3 h | resolved |

## CVEs published

- [CVE-2025-27800](https://rewindex.com/cve/CVE-2025-27800.md) Stored Cross-Site Scripting in Episerver Content Management System (CMS) Admin Dashboard (CVSS 4.8), published 2025-07-28
- [CVE-2025-27801](https://rewindex.com/cve/CVE-2025-27801.md) Stored Cross-Site Scripting in Episerver Content Management System (CMS) Media Selection Preview (CVSS 4.8), published 2025-07-28
- [CVE-2025-27802](https://rewindex.com/cve/CVE-2025-27802.md) Stored Cross-Site Scripting in Episerver Content Management System (CMS) Edit Preview (CVSS 4.8), published 2025-07-28

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Product Recommendations scheduled maintenance in EMEA Region](https://rewindex.com/company/optimizely/incidents/vykzkg0xzrg6.md) | maintenance | 2025-07-28 08:00 UTC | 2025-07-30 08:00 UTC | 2 d | resolved |

## Cite this

Optimizely posted 12 status incidents in July 2025 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/optimizely/2025/07
- Citation: Optimizely, “Optimizely in July 2025” (2025-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/2025/07 (CC BY 4.0).
- Markdown link: `[Optimizely: Optimizely in July 2025 (2025-07-01)](https://rewindex.com/company/optimizely/2025/07)`


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Canonical: https://rewindex.com/company/optimizely/2025/07 · Markdown: https://rewindex.com/company/optimizely/2025/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:55:39.714Z
