# Optimizely in May 2025: incidents, uptime and changes

> Optimizely in May 2025: 14 incidents on its status page (6 major or critical), 96.32% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Optimizely’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/optimizely/2025/05
Last updated: 2025-06-01T00:00:00Z

- Incidents posted: 14 (major/critical: 6) · Maintenance: 2
- By vendor impact label: critical 1, major 5, minor 7, none 1
- Uptime (vendor-reported): 96.32% free of major/critical incidents, 91.80% free of any incident; outage time 27 h 20 min, incident time 2.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2025](https://rewindex.com/company/optimizely/2025/04.md) · Next: [June 2025](https://rewindex.com/company/optimizely/2025/06.md) · [All months](https://rewindex.com/company/optimizely/reports.md) · [Optimizely](https://rewindex.com/company/optimizely.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Hardware failure in Datacenter SE2](https://rewindex.com/company/optimizely/incidents/pftlnj1nk08d.md) | critical | 2025-05-10 22:44 UTC | 2025-05-11 07:45 UTC | 9.0 h | resolved |
| [Content Marketing Platform (CMP)](https://rewindex.com/company/optimizely/incidents/nlc39qfx3zd9.md) | major | 2025-05-05 06:50 UTC | 2025-05-05 08:58 UTC | 2.1 h | resolved |
| [Search & Navigation Incident - EUROPE - EMEA05](https://rewindex.com/company/optimizely/incidents/8z40qm5lxzp2.md) | major | 2025-05-05 08:52 UTC | 2025-05-05 11:28 UTC | 2.6 h | resolved |
| [Search & Navigation Incident - NORTH EUROPE - EMEA05](https://rewindex.com/company/optimizely/incidents/fg794y45qrq6.md) | major | 2025-05-05 12:54 UTC | 2025-05-05 13:51 UTC | 57 min | resolved |
| [Content Marketing Platform (CMP)](https://rewindex.com/company/optimizely/incidents/rzn1w0qk318h.md) | major | 2025-05-23 14:52 UTC | 2025-05-23 20:58 UTC | 6.1 h | resolved |
| [Increased error rates in Feature Experimentation management capabilities](https://rewindex.com/company/optimizely/incidents/tztc2c9thn62.md) | major | 2025-05-29 09:06 UTC | 2025-05-29 15:44 UTC | 6.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Content Marketing Platform (CMP)](https://rewindex.com/company/optimizely/incidents/k27xfl8d8wk8.md) | minor | 2025-05-01 14:30 UTC | 2025-05-01 19:02 UTC | 4.5 h | resolved |
| [Content Marketing Platform (CMP)](https://rewindex.com/company/optimizely/incidents/nlc39qfx3zd9.md) | major | 2025-05-05 06:50 UTC | 2025-05-05 08:58 UTC | 2.1 h | resolved |
| [Search & Navigation Incident - EUROPE - EMEA05](https://rewindex.com/company/optimizely/incidents/8z40qm5lxzp2.md) | major | 2025-05-05 08:52 UTC | 2025-05-05 11:28 UTC | 2.6 h | resolved |
| [Search & Navigation Incident - NORTH EUROPE - EMEA05](https://rewindex.com/company/optimizely/incidents/fg794y45qrq6.md) | major | 2025-05-05 12:54 UTC | 2025-05-05 13:51 UTC | 57 min | resolved |
| [Search & Navigation Incident - NORTH EUROPE - EMEADEV02](https://rewindex.com/company/optimizely/incidents/mtb44fzflxbc.md) | minor | 2025-05-07 21:40 UTC | 2025-05-08 03:12 UTC | 5.5 h | resolved |
| [Issue Creating Feature Flags](https://rewindex.com/company/optimizely/incidents/bvw0xtzm840y.md) | minor | 2025-05-08 01:06 UTC | 2025-05-08 02:01 UTC | 55 min | resolved |
| [Hardware failure in Datacenter SE2](https://rewindex.com/company/optimizely/incidents/pftlnj1nk08d.md) | critical | 2025-05-10 22:44 UTC | 2025-05-11 07:45 UTC | 9.0 h | resolved |
| [Everweb - Network Issue - May 15, 2025](https://rewindex.com/company/optimizely/incidents/jmv1hwwy8h88.md) | minor | 2025-05-15 21:01 UTC | 2025-05-16 02:49 UTC | 5.8 h | resolved |
| [Multiple reports of "something went wrong" errors in Web UI](https://rewindex.com/company/optimizely/incidents/cdlyrqfpscdr.md) | none | 2025-05-20 16:05 UTC | 2025-05-20 19:41 UTC | 3.6 h | resolved |
| [Digital Experience Platform (DXP) - Issue with deployments](https://rewindex.com/company/optimizely/incidents/gwxv6pyyrhl0.md) | minor | 2025-05-21 10:40 UTC | 2025-05-21 14:55 UTC | 4.3 h | resolved |
| [Content Marketing Platform (CMP)](https://rewindex.com/company/optimizely/incidents/rzn1w0qk318h.md) | major | 2025-05-23 14:52 UTC | 2025-05-23 20:58 UTC | 6.1 h | resolved |
| [Search & Navigation Availability Issue for EMEA03](https://rewindex.com/company/optimizely/incidents/53l5zv9f1w78.md) | minor | 2025-05-29 02:01 UTC | 2025-05-29 08:58 UTC | 7.0 h | resolved |
| [Increased error rates in Feature Experimentation management capabilities](https://rewindex.com/company/optimizely/incidents/tztc2c9thn62.md) | major | 2025-05-29 09:06 UTC | 2025-05-29 15:44 UTC | 6.6 h | resolved |
| [Search & Navigation Availability Issue for EMEA03](https://rewindex.com/company/optimizely/incidents/15gdvj2xs929.md) | minor | 2025-05-30 08:06 UTC | 2025-05-30 14:41 UTC | 6.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Product Information Management (PIM) – Database Management](https://rewindex.com/company/optimizely/incidents/sht757dzlfq9.md) | maintenance | 2025-05-12 00:00 UTC | 2025-05-12 07:58 UTC | 8.0 h | resolved |
| [\[Scheduled\] Experimentation - Event Data Export API Maintenance](https://rewindex.com/company/optimizely/incidents/b4rnrfmkpwm7.md) | maintenance | 2025-05-20 17:38 UTC | 2025-05-20 17:48 UTC | 10 min | resolved |

## Cite this

Optimizely posted 14 status incidents in May 2025 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/optimizely/2025/05
- Citation: Optimizely, “Optimizely in May 2025” (2025-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/2025/05 (CC BY 4.0).
- Markdown link: `[Optimizely: Optimizely in May 2025 (2025-05-01)](https://rewindex.com/company/optimizely/2025/05)`


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Canonical: https://rewindex.com/company/optimizely/2025/05 · Markdown: https://rewindex.com/company/optimizely/2025/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:34:04.457Z