# Optimizely in April 2025: incidents, uptime and changes

> Optimizely in April 2025: 9 incidents on its status page (1 major or critical), 99.13% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Optimizely’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/optimizely/2025/04
Last updated: 2025-05-01T00:00:00Z

- Incidents posted: 9 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 7, none 1
- Uptime (vendor-reported): 99.13% free of major/critical incidents, 86.85% free of any incident; outage time 6 h 13 min, incident time 3.9 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2025](https://rewindex.com/company/optimizely/2025/03.md) · Next: [May 2025](https://rewindex.com/company/optimizely/2025/05.md) · [All months](https://rewindex.com/company/optimizely/reports.md) · [Optimizely](https://rewindex.com/company/optimizely.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Availability issue in the the EU Region](https://rewindex.com/company/optimizely/incidents/svk5rfh57664.md) | major | 2025-04-01 08:58 UTC | 2025-04-01 15:11 UTC | 6.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Performance issue with Search and Navigation on EMEA26](https://rewindex.com/company/optimizely/incidents/s8c72nn53xqp.md) | minor | 2025-04-01 04:24 UTC | 2025-04-01 06:25 UTC | 2.0 h | resolved |
| [Availability issue in the the EU Region](https://rewindex.com/company/optimizely/incidents/svk5rfh57664.md) | major | 2025-04-01 08:58 UTC | 2025-04-01 15:11 UTC | 6.2 h | resolved |
| [Content Marketing Platform (CMP)](https://rewindex.com/company/optimizely/incidents/8wzw1mrchgqh.md) | minor | 2025-04-01 17:08 UTC | 2025-04-01 19:36 UTC | 2.5 h | resolved |
| [Configured Commerce - Performance issues](https://rewindex.com/company/optimizely/incidents/353mgh5nlfnm.md) | minor | 2025-04-02 18:16 UTC | 2025-04-03 16:15 UTC | 22 h | resolved |
| [Configured Commerce - Multiple clients experiencing SSL failures](https://rewindex.com/company/optimizely/incidents/nw3clsngl5kx.md) | none | 2025-04-10 22:00 UTC | 2025-04-10 22:00 UTC | 0 min | resolved |
| [DXP - Intermittent deployment failures (Code Packages Deployment)](https://rewindex.com/company/optimizely/incidents/8wdk9fp9hfrw.md) | minor | 2025-04-14 03:55 UTC | 2025-04-14 15:37 UTC | 12 h | resolved |
| [PIM background jobs stalling](https://rewindex.com/company/optimizely/incidents/ljb9vnbjxpgc.md) | minor | 2025-04-14 20:49 UTC | 2025-04-16 16:42 UTC | 44 h | resolved |
| [Experimentation E3 Export File Availability](https://rewindex.com/company/optimizely/incidents/msjrhkp6fxt2.md) | minor | 2025-04-16 15:20 UTC | 2025-04-16 20:01 UTC | 4.7 h | resolved |
| [Slow Responses When Managing Experimentation Projects](https://rewindex.com/company/optimizely/incidents/8wkrwn4gy0pz.md) | minor | 2025-04-22 14:26 UTC | 2025-04-22 17:30 UTC | 3.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Optimizely Campaign - Database Maintenance](https://rewindex.com/company/optimizely/incidents/xxfsytgxs90b.md) | maintenance | 2025-04-23 20:00 UTC | 2025-04-23 20:44 UTC | 44 min | resolved |

## Cite this

Optimizely posted 9 status incidents in April 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/optimizely/2025/04
- Citation: Optimizely, “Optimizely in April 2025” (2025-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/2025/04 (CC BY 4.0).
- Markdown link: `[Optimizely: Optimizely in April 2025 (2025-04-01)](https://rewindex.com/company/optimizely/2025/04)`


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Canonical: https://rewindex.com/company/optimizely/2025/04 · Markdown: https://rewindex.com/company/optimizely/2025/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:11:27.710Z