# Optimizely in September 2024: incidents, uptime and changes

> Optimizely in September 2024: 8 incidents on its status page (2 major or critical), 95.44% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Optimizely’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/optimizely/2024/09
Last updated: 2024-10-01T00:00:00Z

- Incidents posted: 8 (major/critical: 2) · Maintenance: 2
- By vendor impact label: major 2, minor 6
- Uptime (vendor-reported): 95.44% free of major/critical incidents, 61.01% free of any incident; outage time 32 h 48 min, incident time 11.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2024](https://rewindex.com/company/optimizely/2024/08.md) · Next: [October 2024](https://rewindex.com/company/optimizely/2024/10.md) · [All months](https://rewindex.com/company/optimizely/reports.md) · [Optimizely](https://rewindex.com/company/optimizely.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Visitor Intelligence issue in the EMEA Region](https://rewindex.com/company/optimizely/incidents/5p9w6b8my3my.md) | major | 2024-09-05 17:42 UTC | 2024-09-06 19:42 UTC | 26 h | resolved |
| [Availability site alerts  with Search & Navigation \[FIND\] EMEA23](https://rewindex.com/company/optimizely/incidents/1p3qvf4l9cqt.md) | major | 2024-09-24 12:22 UTC | 2024-09-24 19:10 UTC | 6.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Digital Experience Platform (DXP) - North Europe](https://rewindex.com/company/optimizely/incidents/r0cm7b1h7w9w.md) | minor | 2024-09-05 08:42 UTC | 2024-09-06 15:40 UTC | 31 h | resolved |
| [Visitor Intelligence issue in the EMEA Region](https://rewindex.com/company/optimizely/incidents/5p9w6b8my3my.md) | major | 2024-09-05 17:42 UTC | 2024-09-06 19:42 UTC | 26 h | resolved |
| [Search and Navigation EMEA23 experiencing high load](https://rewindex.com/company/optimizely/incidents/qlkwflv75byb.md) | minor | 2024-09-16 13:31 UTC | 2024-09-16 21:04 UTC | 7.5 h | resolved |
| [Search and Navigation EMEA23 experiencing high load](https://rewindex.com/company/optimizely/incidents/g1dyfkf815dw.md) | minor | 2024-09-19 16:06 UTC | 2024-09-19 21:05 UTC | 5.0 h | resolved |
| [Failed requests on Search & Navigation \[FIND\] EMEA23](https://rewindex.com/company/optimizely/incidents/mgr8bzzn5x18.md) | minor | 2024-09-23 10:57 UTC | 2024-09-23 13:45 UTC | 2.8 h | resolved |
| [Snippet Building Delays](https://rewindex.com/company/optimizely/incidents/22q197lvjcg5.md) | minor | 2024-09-23 15:19 UTC | 2024-09-23 18:45 UTC | 3.4 h | resolved |
| [Availability site alerts  with Search & Navigation \[FIND\] EMEA23](https://rewindex.com/company/optimizely/incidents/1p3qvf4l9cqt.md) | major | 2024-09-24 12:22 UTC | 2024-09-24 19:10 UTC | 6.8 h | resolved |
| [Configured Commerce - Degradation of some Production environments in US region](https://rewindex.com/company/optimizely/incidents/tgsgdy8lbxxw.md) | minor | 2024-09-25 18:33 UTC | 2024-09-30 13:57 UTC | 5 d | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Optimizely Experimentation - CDN Minimal required TLS increase](https://rewindex.com/company/optimizely/incidents/l975yy8s9jq1.md) | maintenance | 2024-09-05 08:00 UTC | 2024-09-05 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Optimizely Experimentation - Database Maintenance](https://rewindex.com/company/optimizely/incidents/r2fbb7zy8sd9.md) | maintenance | 2024-09-24 20:45 UTC | not resolved | ongoing | unknown |

## Cite this

Optimizely posted 8 status incidents in September 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/optimizely/2024/09
- Citation: Optimizely, “Optimizely in September 2024” (2024-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/2024/09 (CC BY 4.0).
- Markdown link: `[Optimizely: Optimizely in September 2024 (2024-09-01)](https://rewindex.com/company/optimizely/2024/09)`


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Canonical: https://rewindex.com/company/optimizely/2024/09 · Markdown: https://rewindex.com/company/optimizely/2024/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:56:43.598Z