# Optimizely in July 2024: incidents, uptime and changes

> Optimizely in July 2024: 8 incidents on its status page (3 major or critical), 90.72% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Optimizely’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/optimizely/2024/07
Last updated: 2024-08-01T00:00:00Z

- Incidents posted: 8 (major/critical: 3) · Maintenance: 3
- By vendor impact label: critical 1, major 2, minor 3, none 2
- Uptime (vendor-reported): 90.72% free of major/critical incidents, 84.17% free of any incident; outage time 2.9 days, incident time 4.9 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2024](https://rewindex.com/company/optimizely/2024/06.md) · Next: [August 2024](https://rewindex.com/company/optimizely/2024/08.md) · [All months](https://rewindex.com/company/optimizely/reports.md) · [Optimizely](https://rewindex.com/company/optimizely.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Visitor Intelligence issue in EAST US region.](https://rewindex.com/company/optimizely/incidents/xn9czg2nsc99.md) | critical | 2024-07-12 10:24 UTC | 2024-07-15 01:53 UTC | 3 d | resolved |
| [Campaign public services unavailable](https://rewindex.com/company/optimizely/incidents/hl5tz2krkb05.md) | major | 2024-07-09 01:57 UTC | 2024-07-09 03:01 UTC | 1.1 h | resolved |
| [Microsoft App Service & SQL Database Outage in Central US](https://rewindex.com/company/optimizely/incidents/09wvmjydf16w.md) | major | 2024-07-19 00:04 UTC | 2024-07-19 04:30 UTC | 4.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue sending campaigns in ODP](https://rewindex.com/company/optimizely/incidents/tls3s8rh8hkr.md) | none | 2024-07-03 20:00 UTC | 2024-07-03 20:00 UTC | 0 min | resolved |
| [Campaign public services unavailable](https://rewindex.com/company/optimizely/incidents/hl5tz2krkb05.md) | major | 2024-07-09 01:57 UTC | 2024-07-09 03:01 UTC | 1.1 h | resolved |
| [Visitor Intelligence issue in EAST US region.](https://rewindex.com/company/optimizely/incidents/xn9czg2nsc99.md) | critical | 2024-07-12 10:24 UTC | 2024-07-15 01:53 UTC | 3 d | resolved |
| [Snippet delivery to cdn slowness](https://rewindex.com/company/optimizely/incidents/lwjl9s69rtrn.md) | minor | 2024-07-18 15:08 UTC | 2024-07-19 13:08 UTC | 22 h | resolved |
| [Microsoft App Service & SQL Database Outage in Central US](https://rewindex.com/company/optimizely/incidents/09wvmjydf16w.md) | major | 2024-07-19 00:04 UTC | 2024-07-19 04:30 UTC | 4.4 h | resolved |
| [Configured Commerce - Intermittent degradation affecting credit card payments](https://rewindex.com/company/optimizely/incidents/bg621dkfqwtx.md) | none | 2024-07-19 13:53 UTC | 2024-07-19 20:38 UTC | 6.8 h | resolved |
| [Delay Creating Flags in Newly Created Projects](https://rewindex.com/company/optimizely/incidents/zk0qlyn5knpk.md) | minor | 2024-07-22 19:03 UTC | 2024-07-23 21:07 UTC | 26 h | resolved |
| [Search and Navigation EMEA03 experiencing high load](https://rewindex.com/company/optimizely/incidents/4knzb54y56l6.md) | minor | 2024-07-26 15:23 UTC | 2024-07-26 20:29 UTC | 5.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Experimentation - CDN Migration](https://rewindex.com/company/optimizely/incidents/thc7zsq1frt0.md) | maintenance | 2024-07-18 08:06 UTC | 2024-08-01 00:00 UTC | 14 d | resolved |
| [\[Scheduled\] Content Recommendations - Database upgrades](https://rewindex.com/company/optimizely/incidents/27wdk16dfcl1.md) | maintenance | 2024-07-23 09:07 UTC | 2024-08-09 10:52 UTC | 17 d | resolved |
| [\[Scheduled\] Experimentation Configuration Database Scheduled Maintenance](https://rewindex.com/company/optimizely/incidents/26n6tbzjsvtq.md) | maintenance | 2024-07-23 21:02 UTC | not resolved | ongoing | unknown |

## Cite this

Optimizely posted 8 status incidents in July 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/optimizely/2024/07
- Citation: Optimizely, “Optimizely in July 2024” (2024-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/2024/07 (CC BY 4.0).
- Markdown link: `[Optimizely: Optimizely in July 2024 (2024-07-01)](https://rewindex.com/company/optimizely/2024/07)`


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Canonical: https://rewindex.com/company/optimizely/2024/07 · Markdown: https://rewindex.com/company/optimizely/2024/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:56:44.898Z