# Optimizely in April 2024: incidents, uptime and changes

> Optimizely in April 2024: 11 incidents on its status page (4 major or critical), 98.69% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Optimizely’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/optimizely/2024/04
Last updated: 2024-05-06T00:00:00Z

- Incidents posted: 11 (major/critical: 4) · Maintenance: 1
- By vendor impact label: major 4, minor 5, none 2
- Uptime (vendor-reported): 98.69% free of major/critical incidents, 95.02% free of any incident; outage time 9 h 24 min, incident time 35 h 49 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2024](https://rewindex.com/company/optimizely/2024/03.md) · Next: [May 2024](https://rewindex.com/company/optimizely/2024/05.md) · [All months](https://rewindex.com/company/optimizely/reports.md) · [Optimizely](https://rewindex.com/company/optimizely.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Microsoft App Service & SQL Database Outage in East US](https://rewindex.com/company/optimizely/incidents/4w6s21z4y5tc.md) | major | 2024-04-04 01:29 UTC | 2024-04-04 06:57 UTC | 5.5 h | resolved |
| [Error creating new Flags in Feature Experimentation projects](https://rewindex.com/company/optimizely/incidents/q3tytq6lm478.md) | major | 2024-04-11 10:14 UTC | 2024-04-11 11:15 UTC | 1.0 h | resolved |
| [Campaign: Partial outage for different services](https://rewindex.com/company/optimizely/incidents/zvkt455mykgn.md) | major | 2024-04-18 15:56 UTC | 2024-04-18 17:36 UTC | 1.7 h | resolved |
| [Flags List Page Error](https://rewindex.com/company/optimizely/incidents/xq7wmplj0lhp.md) | major | 2024-04-24 20:05 UTC | 2024-04-24 21:20 UTC | 1.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [High request latency seen in Opti Graph](https://rewindex.com/company/optimizely/incidents/nh2n3chw53xy.md) | minor | 2024-04-02 15:11 UTC | 2024-04-03 07:43 UTC | 17 h | resolved |
| [Microsoft App Service & SQL Database Outage in East US](https://rewindex.com/company/optimizely/incidents/4w6s21z4y5tc.md) | major | 2024-04-04 01:29 UTC | 2024-04-04 06:57 UTC | 5.5 h | resolved |
| [UI Inaccessible Feature Experimentation/Full Stack](https://rewindex.com/company/optimizely/incidents/8y4k7qclr4kr.md) | none | 2024-04-10 22:25 UTC | 2024-04-10 22:25 UTC | 0 min | resolved |
| [Error Loading Feature Experimentation/Full Stack UI](https://rewindex.com/company/optimizely/incidents/9hjrs63gt109.md) | none | 2024-04-10 22:42 UTC | 2024-04-10 23:54 UTC | 1.2 h | resolved |
| [Error creating new Flags in Feature Experimentation projects](https://rewindex.com/company/optimizely/incidents/q3tytq6lm478.md) | major | 2024-04-11 10:14 UTC | 2024-04-11 11:15 UTC | 1.0 h | resolved |
| [Search & Navigation Performance Issue - EU Region](https://rewindex.com/company/optimizely/incidents/ynpcj5sthjl7.md) | minor | 2024-04-12 21:08 UTC | 2024-04-12 21:33 UTC | 25 min | resolved |
| [Campaign: Partial outage for different services](https://rewindex.com/company/optimizely/incidents/zvkt455mykgn.md) | major | 2024-04-18 15:56 UTC | 2024-04-18 17:36 UTC | 1.7 h | resolved |
| [Content Recommendations: Interaction tracking and profile updates interuption](https://rewindex.com/company/optimizely/incidents/fcs2zqc1x009.md) | minor | 2024-04-22 23:00 UTC | 2024-04-22 23:00 UTC | 0 min | resolved |
| [Access interupted to ODP application](https://rewindex.com/company/optimizely/incidents/ph2x2r07337x.md) | minor | 2024-04-23 11:30 UTC | 2024-04-23 11:30 UTC | 0 min | resolved |
| [Flags List Page Error](https://rewindex.com/company/optimizely/incidents/xq7wmplj0lhp.md) | major | 2024-04-24 20:05 UTC | 2024-04-24 21:20 UTC | 1.3 h | resolved |
| [Problem related to alerts from CAEA01 Search and Navigation cluster](https://rewindex.com/company/optimizely/incidents/4fwzzqmc8y95.md) | minor | 2024-04-26 10:30 UTC | 2024-04-26 19:58 UTC | 9.5 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Digital Experience Cloud Service - WAF Upgrade Notification](https://rewindex.com/company/optimizely/incidents/vclcybf28kv8.md) | maintenance | 2024-04-29 00:00 UTC | 2024-07-01 00:00 UTC | 63 d | resolved |

## Cite this

Optimizely posted 11 status incidents in April 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/optimizely/2024/04
- Citation: Optimizely, “Optimizely in April 2024” (2024-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/2024/04 (CC BY 4.0).
- Markdown link: `[Optimizely: Optimizely in April 2024 (2024-04-01)](https://rewindex.com/company/optimizely/2024/04)`


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Canonical: https://rewindex.com/company/optimizely/2024/04 · Markdown: https://rewindex.com/company/optimizely/2024/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:11:43.921Z