# Optimizely in May 2021: incidents, uptime and changes

> Optimizely in May 2021: 3 incidents on its status page (1 major or critical), 99.52% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Optimizely’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/optimizely/2021/05
Last updated: 2021-06-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 1, none 1
- Uptime (vendor-reported): 99.52% free of major/critical incidents, 83.53% free of any incident; outage time 3 h 32 min, incident time 5.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2021](https://rewindex.com/company/optimizely/2021/04.md) · Next: [June 2021](https://rewindex.com/company/optimizely/2021/06.md) · [All months](https://rewindex.com/company/optimizely/reports.md) · [Optimizely](https://rewindex.com/company/optimizely.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue Opening Support Tickets by Email](https://rewindex.com/company/optimizely/incidents/mp1mgsd1styx.md) | major | 2021-05-26 13:07 UTC | 2021-05-26 16:39 UTC | 3.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intelligence Cloud Incident (All regions)](https://rewindex.com/company/optimizely/incidents/qtjftqw56f06.md) | none | 2021-05-05 04:46 UTC | 2021-05-05 05:15 UTC | 29 min | resolved |
| [PAAS Portal - Deployment Completion Status](https://rewindex.com/company/optimizely/incidents/7h8qy1vsjmcw.md) | minor | 2021-05-14 09:19 UTC | 2021-05-19 08:19 UTC | 5 d | resolved |
| [Issue Opening Support Tickets by Email](https://rewindex.com/company/optimizely/incidents/mp1mgsd1styx.md) | major | 2021-05-26 13:07 UTC | 2021-05-26 16:39 UTC | 3.5 h | resolved |

## Cite this

Optimizely posted 3 status incidents in May 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/optimizely/2021/05
- Citation: Optimizely, “Optimizely in May 2021” (2021-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/2021/05 (CC BY 4.0).
- Markdown link: `[Optimizely: Optimizely in May 2021 (2021-05-01)](https://rewindex.com/company/optimizely/2021/05)`


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Canonical: https://rewindex.com/company/optimizely/2021/05 · Markdown: https://rewindex.com/company/optimizely/2021/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:18:15.715Z