# Optimizely

- Domain: optimizely.com · Category: martech
- Status page: https://status.optimizely.com (polled every 10 minutes; now operational)
- Incidents archived: 550 (132 major/critical, 91 maintenances), history since 2014-11-10
- Last 90 days: 24 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2014 | 2 | 0 | 0 | 4.0 h |
| 2015 | 29 | 0 | 0 | 4.8 h |
| 2016 | 38 | 8 | 5 | 3.5 h |
| 2017 | 22 | 0 | 3 | 2.8 h |
| 2018 | 28 | 5 | 10 | 3.8 h |
| 2019 | 28 | 3 | 9 | 4.0 h |
| 2020 | 35 | 10 | 3 | 8.8 h |
| 2021 | 36 | 4 | 9 | 4.9 h |
| 2022 | 27 | 5 | 14 | 3.5 h |
| 2023 | 38 | 11 | 4 | 7.2 h |
| 2024 | 78 | 23 | 12 | 5.4 h |
| 2025 | 129 | 48 | 14 | 5.5 h |
| 2026 | 60 | 15 | 8 | 3.3 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-10-13 18:10 UTC | [Major incident: Elevated GraphQL API errors and delayed data ingestion in ODP – US region](https://rewindex.com/change/i811bbac61c6975.md) | Optimizely reported a major ODP US incident between 15:05 and 16:10 UTC on October 13, 2026: elevated GraphQL API errors and delayed ingestion. Most GraphQL requests failed; ingestion lagged up to about 65 minutes, with all accepted delayed data processed by 16:10 UTC. Recorded start/resolution: 2026-10-13 18:10 UTC; computed duration: 0 min. |
| 2026-09-20 11:24 UTC | [Major incident: CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack)](https://rewindex.com/change/i299d1069ca5432.md) | Optimizely reported a major CMP outage affecting a subset of GCP-stack customers: data failed to load in Plan, Resources, Library, and other modules. The incident started at 2026-09-20 11:24 UTC and was resolved at 2026-09-20 13:08 UTC, lasting 1 h 43 min. A fix was implemented at 11:51 UTC; no cause was stated. |
| 2026-09-02 08:05 UTC | [Major incident: SSL trust issue causing login failures across multiple DXP environments](https://rewindex.com/change/i9a5b50f16363d3.md) | Optimizely reported a major SSL trust outage affecting DXP environments in Australia East and East US, preventing affected customers from logging into the CMS management interface or creating/editing content. It lasted 7 h 18 min, from 2026-09-02 08:05 UTC to 2026-09-02 15:23 UTC; Optimizely implemented a fix and confirmed normal service. |
| 2026-09-02 05:00 UTC | [Critical incident: CMP and DAM are inaccessible](https://rewindex.com/change/ie0e44664ff1eee.md) | Optimizely reported a critical CMP and DAM outage affecting all users, starting 2026-09-02 05:00 UTC and resolved at 2026-09-02 07:49 UTC, lasting 2 h 48 min. A fix was implemented by 06:44 UTC, when both products were reported accessible; sustained stability was confirmed at closure. The root cause was identified but not disclosed. |
| 2026-08-03 02:30 UTC | [Major incident: Netspring outage](https://rewindex.com/change/ib05713f1628ec7.md) | Optimizely Analytics (Netspring) experienced a major outage affecting Netspring customers only, starting 2026-08-03 02:30 UTC and resolved at 2026-08-03 16:04 UTC, lasting 13 h 33 min. Optimizely reported identifying the underlying cause without disclosing details and confirmed service was restored to normal operation. |
| 2026-07-31 17:53 UTC | [Major incident: CMP: Modules are not loading in the platform](https://rewindex.com/change/ib553601eda5770.md) | Optimizely reported a major CMP outage: the Home Page, Plan module, and Requests module failed to load for some customers. It started at 2026-07-31 17:53 UTC and was resolved at 2026-07-31 20:10 UTC, lasting 2 h 17 min. A fix was implemented; no cause was stated. |
| 2026-07-23 15:26 UTC | [Major incident: Login results in 429 error](https://rewindex.com/change/ia97fdb160f17b0.md) | Optimizely reported a major outage in which login returned 429 errors, affecting access to some products through Optimizely Identity. It started at 2026-07-23 15:26 UTC and was resolved at 2026-07-23 18:41 UTC, lasting 3 h 15 min; Optimizely attributed it to a disruption with its identity provider, Okta. |
| 2026-07-17 16:59 UTC | [Major incident: Campaign user interface partially unavailable](https://rewindex.com/change/i541c89caf21f59.md) | Optimizely reported a major partial outage of Campaign’s graphical interfaces for managing campaigns and content, including the EMEA Region interface, affecting only some users. It started at 2026-07-17 16:59 UTC and was marked resolved at 2026-07-17 17:17 UTC; the computed duration was 17 min. The vendor identified the affected component and resolved the problem. |
| 2026-06-17 14:00 UTC | [Major incident: Email Campaign Delivery Drops — NA Region](https://rewindex.com/change/ifdf943565f2644.md) | Optimizely reported a major degradation dropping some email campaign messages in the NA Region from 2026-06-17 14:00 UTC to 2026-06-20 17:41 UTC, lasting 3 days 3 h. Optimizely cited a likely SendGrid header-processing incompatibility and deployed a fix; it lacked records identifying which recipients received messages, complicating decisions about rerunning affected campaigns. |
| 2026-06-16 07:04 UTC | [Major incident: CMP: Modules are inaccessible](https://rewindex.com/change/ib64b06fdeb5ca2.md) | Optimizely reported a major CMP outage making Plan, Requests, Library / DAM and Analytics inaccessible to customers. It started at 2026-06-16 07:04 UTC and was resolved at 2026-06-16 08:52 UTC, lasting 1 h 48 min; a fix was implemented by 07:32 UTC. |

Full timeline: [Optimizely changes](https://rewindex.com/company/optimizely/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://optimizely.com/privacy](https://optimizely.com/privacy) | 1 | 2026-10-17 |  |
| Pricing | [https://optimizely.com/pricing](https://optimizely.com/pricing) | 2 | 2026-10-17 |  |
| Trust / security | [https://www.optimizely.com/trust-center/security](https://www.optimizely.com/trust-center/security) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 100 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-15 10:35 UTC | [Degraded Snippet Publishing Performance](https://stspg.io/sxfj2nwfqmxd) | minor | 3.1 h |  |
| 2026-10-13 18:10 UTC | [Elevated GraphQL API errors and delayed data ingestion in ODP – US region](https://stspg.io/8sqf6q47fzyp) | major | 0 min |  |
| 2026-10-09 13:24 UTC | [Content Graph Performance Degradation](https://stspg.io/5ghr7trn53rw) | minor | 17 min |  |
| 2026-10-06 17:00 UTC | [Data processing delays in EMEA](https://stspg.io/g4drmtc17mgr) | minor | 0 min |  |
| 2026-09-30 13:57 UTC | [Optimizely Graph - All region's production clusters experienced failed stored queries](https://stspg.io/18wkx8pjv753) | none | 4.2 h |  |
| 2026-09-23 14:21 UTC | [Optimizely Graph - USEA production clusters experiencing intermittent availability issues](https://stspg.io/97rshf5dwzvq) | minor | 2.9 h |  |
| 2026-09-20 11:24 UTC | [CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack)](https://stspg.io/l72f0sq5vn9c) | major | 1.7 h |  |
| 2026-09-17 22:23 UTC | [Optimizely Identity is redirecting users to the wrong SSO login page.](https://stspg.io/xwm3kjk26kz2) | minor | 4 min |  |
| 2026-09-16 08:33 UTC | [Delay of E-Mails Submitted via SMTP API](https://stspg.io/8vwzdbhmvldd) | minor | 23 min |  |
| 2026-09-08 07:34 UTC | [CMP Analytics Data Not Displaying](https://stspg.io/bvgp6gzzwz4j) | minor | 22 h |  |
| 2026-09-02 08:05 UTC | [SSL trust issue causing login failures across multiple DXP environments](https://stspg.io/sq587pqsxm32) | major | 7.3 h |  |
| 2026-09-02 05:00 UTC | [CMP and DAM are inaccessible](https://stspg.io/v8bfh1888xqb) | critical | 2.8 h |  |
| 2026-08-25 05:15 UTC | [Service degradation due to network connectivity issue in Southeast Asia](https://stspg.io/wkdqg4qtmx0g) | minor | 2.4 h |  |
| 2026-08-24 06:53 UTC | [CMP: Assets are missing from DAM post upload](https://stspg.io/3230wmn18mvh) | minor | 4.2 h |  |
| 2026-08-14 02:38 UTC | [DXP - Multiple environments returning error 503 - Affecting only Non-production environments](https://stspg.io/2lstvx9xwmqt) | minor | 6.0 h |  |
| 2026-08-12 10:38 UTC | [CMP: PDF File Preview Generation Unavailable](https://stspg.io/nwv0m8dh31df) | minor | 5.4 h |  |
| 2026-08-06 15:04 UTC | [Performance degration for image delivering, tracking and online version](https://stspg.io/j891dhjw4r8q) | minor | 1.4 h |  |
| 2026-08-04 13:11 UTC | [Campaign: Degraded performance for sending emails](https://stspg.io/r5vrssk0ql9d) | minor | 4.3 h |  |
| 2026-08-03 02:30 UTC | [Netspring outage](https://stspg.io/vvld6gmpbtb6) | major | 14 h |  |
| 2026-07-31 17:53 UTC | [CMP: Modules are not loading in the platform](https://stspg.io/0m2n70w31w7v) | major | 2.3 h |  |
| 2026-07-29 19:35 UTC | [ODP and OCP Availability](https://stspg.io/rr3ldcsjvgt9) | none | 1.2 h |  |
| 2026-07-23 15:26 UTC | [Login results in 429 error](https://stspg.io/g9fbzn9rhk2s) | major | 3.3 h |  |
| 2026-07-23 15:10 UTC | [Digital Experience Platform (DXP) West US](https://stspg.io/5t93nwlj45rv) | minor | 5.4 h |  |
| 2026-07-23 06:57 UTC | [Content Recommendations - Degraded performance in North America region](https://stspg.io/2t1dsk0y0g8q) | minor | 2.6 h |  |
| 2026-07-17 16:59 UTC | [Campaign user interface partially unavailable](https://stspg.io/lngvhhntp9h2) | major | 17 min |  |
| 2026-07-13 08:56 UTC | [CMP: DAM assets are not generating thumbnails or processing downloads (GCP stack)](https://stspg.io/7ncrjrr6z1qr) | minor | 1.8 h |  |
| 2026-07-09 18:39 UTC | [Search and Navigation US West - Degraded service performance](https://stspg.io/17g9t1009ykp) | minor | 2.0 h |  |
| 2026-06-30 13:05 UTC | [ODP EU region - Data Ingest service is partially degraded](https://stspg.io/nmzwys62cnz3) | minor | 4.9 h |  |
| 2026-06-29 12:15 UTC | [Delayed Data Processing in NA Region](https://stspg.io/qg3x22slmwc6) | minor | 24 h |  |
| 2026-06-22 20:30 UTC | [Data Processing Delays in NA](https://stspg.io/x987ylb3vtx1) | minor | 3 d |  |
| 2026-06-22 13:03 UTC | [Increased error rate in application and REST APIs](https://stspg.io/pn26jjcb4wvs) | none | 0 min |  |
| 2026-06-17 14:00 UTC | [Email Campaign Delivery Drops — NA Region](https://stspg.io/379dgcthscx7) | major | 3 d |  |
| 2026-06-17 06:47 UTC | [CMP: Task Creation Failure](https://stspg.io/ghjmw1n2h6xm) | minor | 4.9 h |  |
| 2026-06-16 07:04 UTC | [CMP: Modules are inaccessible](https://stspg.io/bdqtwns0xbcz) | major | 1.8 h |  |
| 2026-06-12 14:50 UTC | [DXP Management Portal & Configured Commerce - Site Management Degradation in PaaS Portal & Mission Control](https://stspg.io/l0l09lvp1r0z) | minor | 50 min |  |
| 2026-06-10 11:49 UTC | [CMP: Modules are inaccessible](https://stspg.io/dqnlp5z6jr88) | major | 7.5 h |  |
| 2026-06-09 08:34 UTC | [OCP Job Scheduler Failure due to Internal Certificate Expiry](https://stspg.io/0k55bptx0247) | none | -7234 min |  |
| 2026-06-08 09:27 UTC | [DAM Asset Renditions Unavailable (GCP)](https://stspg.io/9chpnj7j4ygw) | minor | 5.3 h |  |
| 2026-06-02 07:48 UTC | [Investigating – Content Recommendation Service Degradation in EMEA region](https://stspg.io/7kv405h78kt0) | major | 4.6 h |  |
| 2026-05-20 09:42 UTC | [Flags permission issue.](https://stspg.io/gwqp5cnrq7h0) | critical | 1.8 h |  |
| 2026-05-18 09:20 UTC | [CMP: Some Home Page Sections & Requests Module Displaying No Data](https://stspg.io/34n8bcfnl832) | major | 1.6 h |  |
| 2026-05-06 12:49 UTC | [Optimizely Graph - One of our USEA production clusters have intermittent availability issues](https://stspg.io/j547zrltzfys) | minor | 14 h |  |
| 2026-05-05 21:54 UTC | [Cloudflare outage causing service disruption](https://stspg.io/hlhhfsry2mkz) | minor | 42 min |  |
| 2026-04-09 08:50 UTC | [Content Recommendations - Intermittent Dashboard Issues in APAC region](https://stspg.io/4x9ghd03klfh) | minor | 1.7 h |  |
| 2026-04-07 01:43 UTC | [Experiment Publishing Delay](https://stspg.io/jm20mhh587t8) | minor | 1.3 h |  |
| 2026-03-30 09:00 UTC | [Optimizely Data Platform - APIs - APAC Region](https://stspg.io/ggjq9b4xlcz9) | minor | 13 h |  |
| 2026-03-27 14:01 UTC | [Events Export API](https://stspg.io/n3924p70lfdk) | minor | 2.7 h |  |
| 2026-03-24 23:57 UTC | [CMP and DAM: Image loading and uploads not working due to Cloudflare outage](https://stspg.io/ylpj9nc21x9d) | minor | 9.3 h |  |
| 2026-03-05 10:23 UTC | [DXP Sweden Central - Partial availability issue](https://stspg.io/x0tvtkpj1w6g) | minor | 2.1 h |  |
| 2026-03-04 14:04 UTC | [Search and Navigation US West - Unstable service performance](https://stspg.io/sd9yf8jvfjwd) | minor | 3.3 h |  |
| 2026-03-04 13:30 UTC | [Search and Navigation US West - Performance issues](https://status.optimizely.com/incidents/3fgmgz08d7hy) | none | 0 min |  |
| 2026-03-03 11:52 UTC | [Increased error rate when updated Shared or Variation Code with long custom code solutions](https://status.optimizely.com/incidents/8pf6m64f763z) | minor | 1.3 h |  |
| 2026-02-06 21:07 UTC | [Asset Visibility Issues in CMP DAM](https://status.optimizely.com/incidents/m5264996rhgp) | minor | 12 h |  |
| 2026-02-06 11:37 UTC | [Optimizely Graph - One of our EMEA production clusters have intermittent availability issues](https://status.optimizely.com/incidents/swwd85mqfb75) | major | 1.8 h |  |
| 2026-02-03 04:42 UTC | [Search & Navigation Incident - Intermittent failed request for US East cluster](https://status.optimizely.com/incidents/v3yws5br4j2q) | minor | 4.9 h |  |
| 2026-01-30 11:34 UTC | [CMP: Task Creation And Accessibility Failure](https://status.optimizely.com/incidents/s1q0pvdhzc6j) | minor | 5.6 h |  |
| 2026-01-16 09:27 UTC | [Delayed delivery of some emails (affected domains: gmail.com and gmx.de)](https://status.optimizely.com/incidents/7fj0ydf6w1h3) | minor | 7.7 h |  |
| 2026-01-07 15:37 UTC | [CMS Saas (Headless) - Intermittent deployment errors](https://status.optimizely.com/incidents/9n9xm2bfyjpq) | minor | 7.4 h |  |
| 2026-01-06 20:48 UTC | [CMP: CMP DAM Asset and Folder Visibility](https://status.optimizely.com/incidents/zw014x7zhlgs) | minor | 24 h |  |
| 2026-01-02 11:43 UTC | [Content Marketing Platform (CMP) Library: Asset Visibility in CMP DAM](https://status.optimizely.com/incidents/v1pdhgcsbmx2) | minor | 46 h |  |
| 2025-12-19 11:47 UTC | [Brief service interruption due to network availability](https://status.optimizely.com/incidents/l6s0pd7j1zsc) | minor | 2.3 h |  |
| 2025-12-16 05:00 UTC | [Optimizely Data Platform - Degraded data processing in EMEA region](https://status.optimizely.com/incidents/lwmlp3xtbvyk) | minor | 17 h |  |
| 2025-12-11 17:10 UTC | [CMP Library: Uploaded assets hidden following a page refresh](https://status.optimizely.com/incidents/r1yyv2qg3c0n) | minor | 20 h |  |
| 2025-12-11 06:29 UTC | [Search & Navigation Incident - North Europe region](https://status.optimizely.com/incidents/gnfbywqv1gst) | minor | 31 h |  |
| 2025-12-10 01:29 UTC | [SaaS CMS experiencing degraded performance](https://status.optimizely.com/incidents/frnx46gt2rsg) | minor | 33 h |  |
| 2025-12-08 19:35 UTC | [ODP Event ingestion down in US](https://status.optimizely.com/incidents/8d95zss76vcg) | critical | 37 min |  |
| 2025-12-08 07:29 UTC | [nuget.optimizely.com is unavailable](https://status.optimizely.com/incidents/jgb7lppd2kvl) | major | 1.3 h |  |
| 2025-12-05 09:05 UTC | [Cloudflare experiences global Dashboard and Cloudflare API service issues affecting Optimizely services](https://status.optimizely.com/incidents/yy10m8m69xx1) | major | 45 min |  |
| 2025-12-03 15:15 UTC | [Search & Navigation - Intermittent disturbance for a subset of US East INTE, PREP environments](https://status.optimizely.com/incidents/d8z519vtclys) | minor | 6.8 h |  |
| 2025-11-25 12:48 UTC | [Issue impacting Content Manager for CMS SaaS](https://status.optimizely.com/incidents/1f686njbh3qw) | minor | 5.8 h |  |
| 2025-11-20 13:41 UTC | [Performance issue with CMS Saas in all regions](https://status.optimizely.com/incidents/8qr682d1pjvp) | minor | 4 d |  |
| 2025-11-19 20:03 UTC | [Increased Error Rate While Viewing Web Experimentation Project Listing](https://status.optimizely.com/incidents/whgb7pyskmls) | major | 30 h |  |
| 2025-11-19 18:49 UTC | [CMP Library: Video Transcoding Is Temporarily Unavailable For AWS-Hosted Environments](https://status.optimizely.com/incidents/yw894m9wq3x5) | minor | 26 d |  |
| 2025-11-18 11:57 UTC | [Cloudflare Global Network experiencing issues](https://status.optimizely.com/incidents/w49d0xhnhhps) | major | 7.0 h |  |
| 2025-11-17 08:00 UTC | [Search & Navigation - EMEA09 increased response time](https://status.optimizely.com/incidents/3fpk70xf7z1g) | minor | 19 h |  |
| 2025-11-10 02:38 UTC | [DXP Management Portal deployment issues](https://status.optimizely.com/incidents/0j8s15g24dhk) | minor | 10 h |  |
| 2025-11-07 12:30 UTC | [Optimizely Data Platform - Identity resolution - EMEA](https://status.optimizely.com/incidents/ltwtxmgj9m8h) | major | 14 d |  |
| 2025-11-06 23:54 UTC | [Feature Experimentation - Invalid Patch Request error when trying to update running Flags](https://status.optimizely.com/incidents/5hdq0cbm6042) | minor | 27 min |  |
| 2025-11-06 08:45 UTC | [Optimizely Data Platform - EMEA Region](https://status.optimizely.com/incidents/d02nln9fksf7) | major | 10 h |  |
| 2025-11-04 16:46 UTC | [Licensing Server Degredation](https://status.optimizely.com/incidents/h94jb46qf12t) | none | 0 min |  |
| 2025-10-29 16:12 UTC | [Cloud Services Outage](https://status.optimizely.com/incidents/nh76c7mchlfw) | major | 7.3 h |  |
| 2025-10-27 14:46 UTC | [Content Recommendations - Performance Degraded](https://status.optimizely.com/incidents/885dkw4fk77l) | minor | 2.6 h |  |
| 2025-10-27 13:26 UTC | [DXP - Deployment Failures](https://status.optimizely.com/incidents/cpsktxhhs35s) | major | 3 d |  |
| 2025-10-23 06:47 UTC | [Intermittent Availability with Cloud license portal](https://status.optimizely.com/incidents/r6zcnj3sb49n) | none | 1.5 h |  |
| 2025-10-22 00:45 UTC | [Optimizely Data Platform - APIs - NA Region](https://status.optimizely.com/incidents/wj05z5fpdskr) | minor | 3 d |  |
| 2025-10-21 14:47 UTC | [Search and Navigation issue with FIND EMEA09](https://status.optimizely.com/incidents/bl35dskgs6db) | none | 5.4 h |  |
| 2025-10-21 13:22 UTC | [Platform Health Event in US-West Region](https://status.optimizely.com/incidents/b8tgk3c49xsj) | minor | 6.3 h |  |
| 2025-10-20 11:46 UTC | [Optimizely Data Platform & Optimizely Connect Platform - Data ingestion, export and campaigns issues - NA region](https://status.optimizely.com/incidents/y3ng43ptrdxy) | minor | 27 h |  |
| 2025-10-20 07:58 UTC | [Content Marketing Platform returning 503](https://status.optimizely.com/incidents/4xj841f7wwfx) | critical | 3.4 h |  |
| 2025-10-19 11:39 UTC | [Optimizely Data Platform - Data processing outage - EMEA Region](https://status.optimizely.com/incidents/gqwppkp0fm8b) | major | 4.0 h |  |
| 2025-10-16 11:11 UTC | [Issue with Cloud license portal](https://status.optimizely.com/incidents/shj1dss2f5z5) | major | 2.3 h |  |
| 2025-10-13 04:09 UTC | [Optimizely NuGet Site Unavailability](https://status.optimizely.com/incidents/h33h6cj4hf15) | major | 3.5 h |  |
| 2025-10-10 06:24 UTC | [Search & Navigation - USEA01 Intermittent Performance Issue](https://status.optimizely.com/incidents/ljn06l46b45t) | minor | 1.7 h |  |
| 2025-10-09 21:31 UTC | [Cloud Platform Management - Limited Capabilities](https://status.optimizely.com/incidents/0qt6fbgtfk7z) | minor | 2.2 h |  |
| 2025-10-09 09:46 UTC | [Search and Navigation US East Region - Intermittent performance issues](https://status.optimizely.com/incidents/65l2mjk77t1g) | minor | 48 min |  |
| 2025-10-07 12:16 UTC | [Content Marketing Platform (CMP)](https://status.optimizely.com/incidents/cd3zzrkzmvyn) | critical | 3.9 h |  |
| 2025-10-02 21:14 UTC | [Search & Navigation Incident - Intermittent Slow Performance for EMEA25](https://status.optimizely.com/incidents/jj0lpzp10dkc) | minor | 11 h |  |
| 2025-10-02 16:21 UTC | [Search & Navigation Incident - Intermittent failed request for EMEA25](https://status.optimizely.com/incidents/jgs1j7y5vn36) | minor | 1.5 h |  |
| 2025-09-29 19:01 UTC | [Opal outage due to Google Gemini availability issue](https://status.optimizely.com/incidents/s25lmm7pgwpv) | major | 26 min |  |
| 2025-09-26 09:52 UTC | [Search and Navigation - Intermittent failed request for US East cluster](https://status.optimizely.com/incidents/3sn05k3tdlqk) | minor | 5.8 h |  |


## Charts

### Chart data: Optimizely status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2014 | 2 | 0 |
| 2015 | 29 | 0 |
| 2016 | 38 | 8 |
| 2017 | 22 | 0 |
| 2018 | 28 | 5 |
| 2019 | 28 | 3 |
| 2020 | 35 | 10 |
| 2021 | 36 | 4 |
| 2022 | 27 | 5 |
| 2023 | 38 | 11 |
| 2024 | 78 | 23 |
| 2025 | 129 | 48 |
| 2026 | 60 | 15 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2023-10 | major | 2 |
| 2023-10 | minor | 1 |
| 2023-11 | major | 2 |
| 2023-11 | minor | 6 |
| 2023-12 | major | 1 |
| 2023-12 | minor | 4 |
| 2023-12 | none | 1 |
| 2024-01 | major | 5 |
| 2024-01 | minor | 4 |
| 2024-02 | minor | 3 |
| 2024-03 | major | 1 |
| 2024-03 | minor | 5 |
| 2024-03 | none | 2 |
| 2024-04 | major | 4 |
| 2024-04 | minor | 5 |
| 2024-04 | none | 2 |
| 2024-05 | major | 1 |
| 2024-05 | minor | 6 |
| 2024-05 | none | 1 |
| 2024-06 | critical | 1 |
| 2024-06 | major | 1 |
| 2024-06 | minor | 2 |
| 2024-07 | critical | 1 |
| 2024-07 | major | 2 |
| 2024-07 | minor | 3 |
| 2024-07 | none | 2 |
| 2024-08 | critical | 1 |
| 2024-08 | minor | 2 |
| 2024-08 | none | 2 |
| 2024-09 | major | 2 |
| 2024-09 | minor | 6 |
| 2024-10 | major | 3 |
| 2024-10 | minor | 4 |
| 2024-10 | none | 1 |
| 2024-11 | major | 1 |
| 2024-11 | none | 1 |
| 2024-12 | minor | 3 |
| 2024-12 | none | 1 |
| 2025-01 | minor | 8 |
| 2025-02 | critical | 3 |
| 2025-02 | major | 2 |
| 2025-02 | minor | 4 |
| 2025-02 | none | 1 |
| 2025-03 | critical | 1 |
| 2025-03 | major | 4 |
| 2025-03 | minor | 4 |
| 2025-04 | major | 1 |
| 2025-04 | minor | 7 |
| 2025-04 | none | 1 |
| 2025-05 | critical | 1 |
| 2025-05 | major | 5 |
| 2025-05 | minor | 7 |
| 2025-05 | none | 1 |
| 2025-06 | major | 4 |
| 2025-06 | minor | 4 |
| 2025-06 | none | 1 |
| 2025-07 | major | 4 |
| 2025-07 | minor | 7 |
| 2025-07 | none | 1 |
| 2025-08 | critical | 1 |
| 2025-08 | major | 2 |
| 2025-08 | minor | 6 |
| 2025-09 | major | 6 |
| 2025-09 | minor | 4 |
| 2025-09 | none | 1 |
| 2025-10 | critical | 2 |
| 2025-10 | major | 5 |
| 2025-10 | minor | 9 |
| 2025-10 | none | 2 |
| 2025-11 | major | 4 |
| 2025-11 | minor | 6 |
| 2025-11 | none | 1 |
| 2025-12 | critical | 1 |
| 2025-12 | major | 2 |
| 2025-12 | minor | 6 |
| 2026-01 | minor | 5 |
| 2026-02 | major | 1 |
| 2026-02 | minor | 2 |
| 2026-03 | minor | 6 |
| 2026-03 | none | 1 |
| 2026-04 | minor | 2 |
| 2026-05 | critical | 1 |
| 2026-05 | major | 1 |
| 2026-05 | minor | 2 |
| 2026-06 | major | 4 |
| 2026-06 | minor | 6 |
| 2026-06 | none | 2 |
| 2026-07 | major | 3 |
| 2026-07 | minor | 4 |
| 2026-07 | none | 1 |
| 2026-08 | major | 1 |
| 2026-08 | minor | 6 |
| 2026-09 | critical | 1 |
| 2026-09 | major | 2 |
| 2026-09 | minor | 4 |
| 2026-09 | none | 1 |
| 2026-10 | major | 1 |
| 2026-10 | minor | 3 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Trust / security | baseline |

---
Canonical: https://rewindex.com/company/optimizely · Markdown: https://rewindex.com/company/optimizely.md · JSON: https://rewindex.com/api/v1/companies/optimizely · Generated 2026-10-17T23:49:24.027Z