# Opsgenie: Web and Mobile Application are slow or unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-07-19 06:01 UTC · Resolved: 2022-07-19 08:27 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://opsgenie.status.atlassian.com/incidents/zydckhfqc0kn](https://opsgenie.status.atlassian.com/incidents/zydckhfqc0kn)
- [Company: Opsgenie](https://rewindex.com/company/opsgenie.md)

## Timeline of updates

- **resolved** 2022-07-19 08:27 UTC: The Problem has been resolved and the services are operating normally! Opsgenie has faced partial outages due to a minor update by the cloud provider and the team has worked with the cloud provider team to solve the incident in time. Only 15% of total requests and 4.1% of customers are affected by the incident. We will take the necessary actions to prevent facing a similar incident.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/opsgenie/incidents/zydckhfqc0kn · Markdown: https://rewindex.com/company/opsgenie/incidents/zydckhfqc0kn.md · JSON: https://rewindex.com/api/v1/companies/opsgenie/incidents/zydckhfqc0kn · Generated 2026-10-18T09:58:58.930Z