# Opsgenie: Degraded performance in Opsgenie and JSM operations

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-06-19 15:21 UTC · Resolved: 2025-06-19 16:37 UTC · Duration: 1.3 h
- Updates: 3
- [Vendor status page: https://stspg.io/j8nkysk8frfv](https://stspg.io/j8nkysk8frfv)
- [Company: Opsgenie](https://rewindex.com/company/opsgenie.md)

## Timeline of updates

- **investigating** 2025-06-19 15:21 UTC: We are investigating degraded performance issues in Jira Service Management, Opsgenie, and Compass Cloud customers. We will provide more details within the next hour.
- **monitoring** 2025-06-19 15:42 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-06-19 16:37 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/opsgenie/incidents/zk7xwf8jjdwb · Markdown: https://rewindex.com/company/opsgenie/incidents/zk7xwf8jjdwb.md · JSON: https://rewindex.com/api/v1/companies/opsgenie/incidents/zk7xwf8jjdwb · Generated 2026-10-18T10:42:09.922Z