# Opsgenie: ServiceNow, Apimetrics and Dynatrace integrations returns Unauthorized responses even if the API Keys are valid

> Opsgenie status incident “ServiceNow, Apimetrics and Dynatrace integrations returns Unauthorized responses even if the API Keys are valid” on 2020-09-16: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/opsgenie/incidents/xqt7d2ky1x0x
Last updated: 2020-09-16T14:04:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-09-16 14:04 UTC · Resolved: 2020-09-16 14:04 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://opsgenie.status.atlassian.com/incidents/xqt7d2ky1x0x](https://opsgenie.status.atlassian.com/incidents/xqt7d2ky1x0x)
- [Company: Opsgenie](https://rewindex.com/company/opsgenie.md)

## Timeline of updates

- **resolved** 2020-09-16 14:04 UTC: We have experienced an error increase in integration API as some integrations started to return 401 responses. After identification of the problem, we fixed it and the incident is resolved now.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Opsgenie, started 2020-09-16 14:04 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/opsgenie/incidents/xqt7d2ky1x0x
- Citation: Opsgenie, “ServiceNow, Apimetrics and Dynatrace integrations returns Unauthorized responses even if the API Keys are valid” (2020-09-16 14:04 UTC). Archived by Rewindex: https://rewindex.com/company/opsgenie/incidents/xqt7d2ky1x0x (CC BY 4.0).
- Markdown link: `[Opsgenie: ServiceNow, Apimetrics and Dynatrace integrations returns Unauthorized responses even if the API Keys are valid (2020-09-16)](https://rewindex.com/company/opsgenie/incidents/xqt7d2ky1x0x)`


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Canonical: https://rewindex.com/company/opsgenie/incidents/xqt7d2ky1x0x · Markdown: https://rewindex.com/company/opsgenie/incidents/xqt7d2ky1x0x.md · JSON: https://rewindex.com/api/v1/companies/opsgenie/incidents/xqt7d2ky1x0x · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:14:49.547Z