# Opsgenie: We observe increased error rates due to the cloud provider

> Opsgenie status incident “We observe increased error rates due to the cloud provider” on 2021-01-07: impact minor (vendor’s label), 42 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/opsgenie/incidents/w8dt2fcn1vv5
Last updated: 2021-01-07T21:46:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-01-07 21:04 UTC · Resolved: 2021-01-07 21:46 UTC · Duration: 42 min
- Updates: 1
- [Vendor status page: https://opsgenie.status.atlassian.com/incidents/w8dt2fcn1vv5](https://opsgenie.status.atlassian.com/incidents/w8dt2fcn1vv5)
- [Company: Opsgenie](https://rewindex.com/company/opsgenie.md)

## Timeline of updates

- **resolved** 2021-01-07 21:46 UTC: Our cloud provider identified the problem and currently, they are working on a full recovery. Between 20:42 UTC and 20:49 UTC, the failure rate of our REST API requests was less than 0.26%.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Opsgenie, started 2021-01-07 21:04 UTC, resolved after 42 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/opsgenie/incidents/w8dt2fcn1vv5
- Citation: Opsgenie, “We observe increased error rates due to the cloud provider” (2021-01-07 21:04 UTC). Archived by Rewindex: https://rewindex.com/company/opsgenie/incidents/w8dt2fcn1vv5 (CC BY 4.0).
- Markdown link: `[Opsgenie: We observe increased error rates due to the cloud provider (2021-01-07)](https://rewindex.com/company/opsgenie/incidents/w8dt2fcn1vv5)`


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Canonical: https://rewindex.com/company/opsgenie/incidents/w8dt2fcn1vv5 · Markdown: https://rewindex.com/company/opsgenie/incidents/w8dt2fcn1vv5.md · JSON: https://rewindex.com/api/v1/companies/opsgenie/incidents/w8dt2fcn1vv5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:11:11.768Z