# Opsgenie: Mobile SSO Logins fail for customers who don't have any session on both the mobile application and browser

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-12-19 15:19 UTC · Resolved: 2019-12-19 15:36 UTC · Duration: 17 min
- Updates: 1
- [Vendor status page: https://opsgenie.status.atlassian.com/incidents/w5ddq2mccbr8](https://opsgenie.status.atlassian.com/incidents/w5ddq2mccbr8)
- [Company: Opsgenie](https://rewindex.com/company/opsgenie.md)

## Timeline of updates

- **resolved** 2019-12-19 15:36 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/opsgenie/incidents/w5ddq2mccbr8 · Markdown: https://rewindex.com/company/opsgenie/incidents/w5ddq2mccbr8.md · JSON: https://rewindex.com/api/v1/companies/opsgenie/incidents/w5ddq2mccbr8 · Generated 2026-10-18T11:29:19.748Z