# Opsgenie: Observing delays in incoming webhook integration processing in EU region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-12-02 19:09 UTC · Resolved: 2022-12-02 19:51 UTC · Duration: 42 min
- Updates: 3 · Affected components: EU - Incoming Integration Flow, Incoming Integration Flow
- [Vendor status page: https://stspg.io/5ckbq9hvg676](https://stspg.io/5ckbq9hvg676)
- [Company: Opsgenie](https://rewindex.com/company/opsgenie.md)

## Summary

Opsgenie reported major incoming webhook integration processing delays in the EU region starting 2022-12-02 19:09 UTC, lasting 42 min until resolution at 2022-12-02 19:51 UTC. A fix was implemented by 12-02 19:23 UTC; customers using affected integrations could experience processing delays. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2022-12-02 19:09 UTC: We are currently investigating this issue.
- **monitoring** 2022-12-02 19:23 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2022-12-02 19:51 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2022-12-02 19:09 UTC: [Major incident: Observing delays in incoming webhook integration processing in EU region](https://rewindex.com/change/i8131cefa02ab98.md)


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Canonical: https://rewindex.com/company/opsgenie/incidents/v4bz6lhcvj3z · Markdown: https://rewindex.com/company/opsgenie/incidents/v4bz6lhcvj3z.md · JSON: https://rewindex.com/api/v1/companies/opsgenie/incidents/v4bz6lhcvj3z · Generated 2026-10-18T09:46:01.025Z