# Opsgenie: "_incomingData" and "_actionSource" fields are missing in Opsgenie Debug logs

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-01-13 11:52 UTC · Resolved: 2023-01-17 06:18 UTC · Duration: 4 d
- Updates: 4 · Affected components: Logs, US - Logs, EU - Logs, Logs
- [Vendor status page: https://stspg.io/2dc3jh837klj](https://stspg.io/2dc3jh837klj)
- [Company: Opsgenie](https://rewindex.com/company/opsgenie.md)

## Timeline of updates

- **investigating** 2023-01-13 11:52 UTC: We have identified that "\_incomingData" and "\_actionSource" fields are missing in Opsgenie Debug Logs due to internal issues.
- **identified** 2023-01-13 13:07 UTC: We have identified the problem and worked on the solution to fix debug logs now.
- **monitoring** 2023-01-13 14:59 UTC: "\_incomingData" and "\_actionSource" fields are visible in debug logs generated after January 13, 2023 1:55:39 PM UTC
- **resolved** 2023-01-17 06:18 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/opsgenie/incidents/rgr3vlzgwn94 · Markdown: https://rewindex.com/company/opsgenie/incidents/rgr3vlzgwn94.md · JSON: https://rewindex.com/api/v1/companies/opsgenie/incidents/rgr3vlzgwn94 · Generated 2026-10-18T09:55:51.879Z