# Opsgenie: iOS Mobile App Login Failure for customers purchased Opsgenie from Atlassian site admin panel on IOS 13 with version 3.1.7

> Opsgenie status incident “iOS Mobile App Login Failure for customers purchased Opsgenie from Atlassian site admin panel on IOS 13 with version 3.1.7” on 2019-10-07: impact minor (vendor’s label), 8.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/opsgenie/incidents/mjz787fqckhh
Last updated: 2019-10-07T16:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-10-07 07:58 UTC · Resolved: 2019-10-07 16:32 UTC · Duration: 8.6 h
- Updates: 1
- [Vendor status page: https://opsgenie.status.atlassian.com/incidents/mjz787fqckhh](https://opsgenie.status.atlassian.com/incidents/mjz787fqckhh)
- [Company: Opsgenie](https://rewindex.com/company/opsgenie.md)

## Timeline of updates

- **resolved** 2019-10-07 16:32 UTC: We have released 3.1.8 version which resolve the issue. Users with 3.1.7 version should upgrade to 3.1.8 version that will resolve this problem.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Opsgenie, started 2019-10-07 07:58 UTC, resolved after 8.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/opsgenie/incidents/mjz787fqckhh
- Citation: Opsgenie, “iOS Mobile App Login Failure for customers purchased Opsgenie from Atlassian site admin panel on IOS 13 with version 3.1.7” (2019-10-07 07:58 UTC). Archived by Rewindex: https://rewindex.com/company/opsgenie/incidents/mjz787fqckhh (CC BY 4.0).
- Markdown link: `[Opsgenie: iOS Mobile App Login Failure for customers purchased Opsgenie from Atlassian site admin panel on IOS 13 with version 3.1.7 (2019-10-07)](https://rewindex.com/company/opsgenie/incidents/mjz787fqckhh)`


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Canonical: https://rewindex.com/company/opsgenie/incidents/mjz787fqckhh · Markdown: https://rewindex.com/company/opsgenie/incidents/mjz787fqckhh.md · JSON: https://rewindex.com/api/v1/companies/opsgenie/incidents/mjz787fqckhh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:45:28.668Z