# Opsgenie: Intermittent error accessing content

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-06-21 00:17 UTC · Resolved: 2024-06-21 02:47 UTC · Duration: 2.5 h
- Updates: 3
- [Vendor status page: https://stspg.io/zmt36tlfrhzb](https://stspg.io/zmt36tlfrhzb)
- [Company: Opsgenie](https://rewindex.com/company/opsgenie.md)

## Timeline of updates

- **investigating** 2024-06-21 00:17 UTC: We are investigating an intermittent issue with accessing Atlassian Cloud services that is impacting some Atlassian Cloud customers. We will provide more details once we identify the root cause.
- **monitoring** 2024-06-21 01:31 UTC: We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring closely.
- **resolved** 2024-06-21 02:47 UTC: Between 2024-06-20 22:04 UTC to 2024-06-20 22:28 UTC, we experienced intermittent issue for users to access the services for some Atlassian Cloud customers. The issue has been resolved and the service is operating normally.


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Canonical: https://rewindex.com/company/opsgenie/incidents/8qfpf9bjmntt · Markdown: https://rewindex.com/company/opsgenie/incidents/8qfpf9bjmntt.md · JSON: https://rewindex.com/api/v1/companies/opsgenie/incidents/8qfpf9bjmntt · Generated 2026-10-18T09:40:58.359Z