# Opsgenie: Errors navigating products, logging in, and logging out

> Opsgenie status incident “Errors navigating products, logging in, and logging out” on 2022-08-03: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/opsgenie/incidents/8fkz1db6rdmh
Last updated: 2022-08-03T19:57:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-08-03 19:57 UTC · Resolved: 2022-08-03 19:57 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://opsgenie.status.atlassian.com/incidents/8fkz1db6rdmh](https://opsgenie.status.atlassian.com/incidents/8fkz1db6rdmh)
- [Company: Opsgenie](https://rewindex.com/company/opsgenie.md)

## Timeline of updates

- **resolved** 2022-08-03 19:57 UTC: Between 03/Aug/22 15:20 UTC to 03/Aug/22 17:47 UTC, some customers experienced errors using Atlassian products, including errors while logging in or being forcibly logged out. The root cause was a DNS service deployment in US East region, which caused widespread DNS lookup errors for a variety of Atlassian services including authentication services. We have rolled back the change to mitigate the issue and have verified that the authentication services have recovered. The issue has been resolved and Atlassian services are operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Opsgenie, started 2022-08-03 19:57 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/opsgenie/incidents/8fkz1db6rdmh
- Citation: Opsgenie, “Errors navigating products, logging in, and logging out” (2022-08-03 19:57 UTC). Archived by Rewindex: https://rewindex.com/company/opsgenie/incidents/8fkz1db6rdmh (CC BY 4.0).
- Markdown link: `[Opsgenie: Errors navigating products, logging in, and logging out (2022-08-03)](https://rewindex.com/company/opsgenie/incidents/8fkz1db6rdmh)`


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Canonical: https://rewindex.com/company/opsgenie/incidents/8fkz1db6rdmh · Markdown: https://rewindex.com/company/opsgenie/incidents/8fkz1db6rdmh.md · JSON: https://rewindex.com/api/v1/companies/opsgenie/incidents/8fkz1db6rdmh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:56:49.267Z