# OpenAI: File upload errors in ChatGPT

> OpenAI status incident “File upload errors in ChatGPT” on 2026-11-03: impact minor (vendor’s label), 4.9 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/openai/incidents/01M6FDZ89W4PKDS19K496J307G
Last updated: 2026-11-03T19:06:22Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-03 00:46 UTC · Resolved: 2026-11-03 05:39 UTC · Duration: 4.9 h
- Updates: 5 · Affected components: File uploads
- [Vendor status page: https://status.openai.com/incidents/01M6FDZ89W4PKDS19K496J307G](https://status.openai.com/incidents/01M6FDZ89W4PKDS19K496J307G)
- [Company: OpenAI](https://rewindex.com/company/openai.md)

## Timeline of updates

- **identified** 2026-11-03 00:46 UTC: Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files. We are working on implementing a mitigation.
- **investigating** 2026-11-03 00:58 UTC: We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.
- **identified** 2026-11-03 02:06 UTC: We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- **monitoring** 2026-11-03 02:51 UTC: We’ve applied a mitigation and are monitoring the affected services to confirm recovery.
- **resolved** 2026-11-03 05:39 UTC: All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

## Rewindex changes for this incident

- 2026-11-03 01:03 UTC: [Incident updated: File upload errors in ChatGPT](https://rewindex.com/change/ra290bf62989431.md)
- 2026-11-03 02:13 UTC: [Incident updated: File upload errors in ChatGPT](https://rewindex.com/change/r1d277e5e893914.md)
- 2026-11-03 02:53 UTC: [Incident updated: File upload errors in ChatGPT](https://rewindex.com/change/r47b75b80e042e8.md)
- 2026-11-03 05:43 UTC: [Incident updated: File upload errors in ChatGPT](https://rewindex.com/change/r42dc52830879e0.md)


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Canonical: https://rewindex.com/company/openai/incidents/01M6FDZ89W4PKDS19K496J307G · Markdown: https://rewindex.com/company/openai/incidents/01M6FDZ89W4PKDS19K496J307G.md · JSON: https://rewindex.com/api/v1/companies/openai/incidents/01M6FDZ89W4PKDS19K496J307G · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-03T19:06:22.585Z